Intern IT Technician (6-months contract)

The Intern IT Technician is a member of Local IT Team and is responsible for delivering support for the local site employees.

Qualifications :

Mission

The main and routine tasks of the Intern Intern Local IT Technician are to:

• Offer on-site and remote support to end users within the local responsibility
• Incidents and Requests management
• Ensure approved security best practices and policies are being applied
• Provisioning and maintaining the employees work environment
• Maintaining the local meeting room configurations
• Provides hardware support for onsite events & meetings
• Support employees during equipment move
• Maintain the IT asset inventory

Training

• Relevant education in Information Technology or equivalent experience is an asset

Skills

• Great sense of customer service
• Great team spirit
• Good dexterity and ability to perform manual labor
• Good listening and communication skills
• Good organizational skills
• Ability to work effectively in a fast-paced changing environment
• Ability to work autonomously

Knowledge

• Expertise in PC and laptop support and latest hardware news
• Excellent knowledge of Microsoft operating systems
• Excellent knowledge of the Microsoft Office suite
• Good English skills (spoken and written)
• Good knowledge of networking and cabling
• Basic understanding of SCCM / Intune and Active Directory (Azure / OnPrem)
• Knowledge of conferencing and multimedia equipment is an asset
• Scripting ability (batch files PowerShell etc.) is an asset
• Linux / MacOS knowledge is an asset
• Knowledge of ITIL methodologies is an asset

Remote Work :

No

Employment Type :

Intern