Communication Coordinator Ukraine Mykolaiv

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation dedicated to protecting the rights of displaced and affected people during crises. NRC delivers high-quality programmes to support people forced to flee helping them rebuild their lives and establish a new future. NRC provides immediate humanitarian assistance prevents further displacement and contributes to durable solutions. It operates across both new and protracted crises across 40 countries.

The Norwegian Refugee Council (NRC) has been working in Ukraine since 2014. Following the escalation of conflict in February 2022 NRC rapidly scaled up its operations across Ukraine and neighbouring countries. NRCs humanitarian response in the south of Ukraine is focused on an integrated approach that combines its programming expertise (Core Competencies) of Shelter/WASH Education Protection from Violence and Information Counselling and Legal Assistance (ICLA). NRC and its partners are currently working in all Southern oblasts through the South Area Office in Odesa and field offices in Mykolaiv and Kherson.

All NRC employees are expected to work in accordance with the organisations values. To be dedicated innovative inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued empowered supported safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

Background
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation dedicated to protecting the rights of displaced and affected people during crises. NRC delivers high-quality programmes to support people forced to flee helping them rebuild their lives and establish a new future. NRC provides immediate humanitarian assistance prevents further displacement and contributes to durable solutions. It operates across both new and protracted crises across 40 countries.
Liaison and Communication Coordinator will closely work with all Programme and if relevant support units in area office as well as Country Office Liaison and Communication team.

Roles and responsibilities
The purpose of the Liaison and Communication Coordinator position is day to day follow up and implementation of liaison and communication related functions in the South area office.

Generic Responsibilities
1. Ensure adherence with NRC policies tools handbooks and guidelines
2. Implement delegated liaison and communication functions portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper documenting and filing of networking and communication trails.
5. Promote and share ideas for improvement of the cooperation with the external stakeholders
6. Contribute to identification of specific protection risks and needs analyses
7. Contribute to designing of protection response to identified risks and needs
8. Any other tasks that will be assigned by Area Manager.

Specific responsibilities:
Provide liaison with local and regional authorities including but not limited to facilitating communication
networking meetings arrangements correspondence translating reports etc.
Develop & maintain bilateral working relationships with comms staff in UN INGOs at the local level
Provide support to Programme and Advocacy vis-à-vis developing and disseminating quality public
information materials translation and proofreading of booklets brochures leaflets reports infographics
etc. as assigned and in compliance with NRC and donors visibility requirements
Provide support to production of photo and video materials for Programme and Advocacy
Establish and maintain contact with the local and regional level stakeholders including authorities media
outlets etc.
Collaborate with Advocacy in implementing communication and advocacy plan through mainstream and
social media public events global website drafting public information materials about NRC activities in
south Ukraine
Collect and draft materials for writing media and web stories profiling the humanitarian situation in areas
of operations
Provide consecutive interpretation from Ukrainian and/or Russian into English language and vice versa
during the external meetings e.g. with authorities or during internal meetings in NRC.
Contribute to preparing and circulating factsheets as regular practices and ad-hoc requests
Submit regular activity reports to NRC management

Generic professional competencies
Min 2 years of experience from working as a liaison and communication public information and media
specialist in a humanitarian/recovery context would be an advantage
Higher education in a relevant subject or equivalent field experience
Advanced knowledge of English
Proficient knowledge of Ukrainian and Russian languages
Proactive approach and willingness to learn

Context related skills knowledge and experience
Previous experience of working in complex and volatile contexts.
Willingness to work in demanding stressful situations with respect for basic security rules.

Behavioural competencies
Handling insecure environment
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
Analyzing
Working with people