Product Support Team Lead Jobs in Belfast

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

The Resource Management Team Leader plays a critical leadership role within the RMO ensuring the efficient and timely allocation of resources across all project types. This role oversees daytoday staffing operations drives global process consistency manages whitespace and serves as the primary escal...

About Us:Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data l...

Who we areJohnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings efficient energy solutions integrated infrastructure and next generation transportation systems that work together s...

Work Flexibility: Field-basedWhy join StrykerDo you want to work for one of the worlds leading medical device organisations Our aim is to make a difference to patients lives every day delivering innovative products and technology to make healthcare better. We are committed to advancing healthcare. W...