Yield Executive
Job Summary
Who we are
Were IAG Loyalty one organisation with two ambitious growing divisions across Loyalty and Holidays. Each has its own goals strategy and team but together were united by a shared vision: to create a more rewarding world of travel and experiences.
Our Holidays division including British Airways Holidays connects customers to thousands of destinations worldwide through seamless end to end travel experiences.
Our Loyalty division is home to Avios the global loyalty currency enabling millions of members to collect and spend rewards across travel retail and financial services.
Were on an exciting journey of growth and transformation. Were going places.
The opportunity
At Holidays data plays a huge part in how we price and sell holidays. Our Yield team balances competitive prices with profitability using insight and commercial thinking to help customers find great holidays while delivering strong results for the business.
As a Yield Data Executive youll turn large amounts of data into clear useful insight for our Yield Analysts and Managers.
This is more than an opportunity to use Excel. Youll work with experienced Yield professionals collaborate with teams across Holidays and see first-hand how data influences real commercial decisions. As your experience grows youll move from identifying what the data says to suggesting what we could do about it.
Were looking for someone early in their career to join the team and build valuable commercial analytical and Excel skills in a fast-moving travel environment. You dont need previous experience in travel or yield. What matters is that youre curious confident with Excel and data and excited to understand what the numbers are telling you.
Theres also a clear career path. If you discover a passion for yield and commercial analytics you can develop your skills and work towards progressing into a Yield Analyst role taking greater ownership of commercial decisions.
Bring your curiosity. Well help you build the career.
What youll be doing
Half your time will be to focus on competitor analysis. Using our in-house systems and Excel youll gather holiday pricing data from competitors and identify trends outliers and opportunities.Youll look for things like:
Where our pricing isnt competitive
Hotels or destinations that are performing differently
Emerging pricing trends
Unexpected changes or outliers
Potential issues with data accuracy or integrity
Youll then flag your findings to the right teams helping our Yield Analysts and Destination teams understand whats happening and where action may be needed.
The remaining half of your time will involve responding to real-time commercial and operational requirements. You could be analysing why holiday margins arent delivering supporting price matching for high-value customer holidays or using data to help determine the order of hotels displayed on .
What we need from you
All reports you will use and analysis of data is done through Excel. So it is essential you are at an intermediate level and can comfortably use pivot tables and formulas in Excel.
You dont need to come from a travel or yield background but need to be able to spot data trends and consider data with a commercial approach.
You question the numbers investigate anomalies and arent afraid to flag when something doesnt look right.
Working with data and reports means you need exceptional accuracy and attention to detail.
You will juggle lots of different data requests so strong organisational skills are needed.
You can explain your findings clearly and confidently to different teams and stakeholders.
Whether youre starting out in your career or bringing analytical experience from another industry this is your opportunity to develop in-demand data skills gain commercial experience and build a career in the world of travel.
Our offices are based in central Crawley and we offer hybrid working (within the UK only). Generally this role works from our offices twice a week with additional days as needed depending on meetings etc. Office days are co-ordinated so that colleagues in the same team are in the office together to collaborate in person. We usually support new colleagues in the office full time for the first few weeks.
Diversity and Inclusion
Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership.
We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions stronger performance and more innovative outcomes.
We actively encourage applications from people with different experiences and backgrounds and are committed to ensuring our recruitment process is fair inclusive and accessible.
Required Experience:
Exec
About Company
You might know us from Avios. The currency that can be collected with everyday spending. Discover how Avios and all our other loyalty solutions and services can work for you.