Workplace Support Host

We are looking for a highly adaptable and customer-focused Workplace Support Host for our team based with a world renown bank in the city. 

The focus of the Workplace Support Host to provide an exceptional workplace and hospitality services within this high end corporate environment. As the most flexible member of the team you will support a variety of workplace functions including Welcome Host Community Host and Evening Workplace Host duties. You will be a key point of contact for colleagues visitors and senior stakeholders ensuring a seamless workplace experience and consistently high service standards.

Key Responsibilities

• Deliver a professional and welcoming experience for all visitors and colleagues.
• Support workplace operations meeting room management and front-of-house services.
• Conduct floor walks workplace checks and audits to maintain high standards.
• Manage workplace issues through internal systems and ensure timely resolution.
• Set up check and troubleshoot meeting room AV and conferencing equipment.
• Provide support for meeting room bookings and workplace enquiries.
• Maintain accurate records logs and administrative tasks.
• Promote a safe secure and compliant working environment.
• Build strong relationships with clients colleagues suppliers and stakeholders.
• Support wider team objectives workplace events and engagement activities.

Hours: 40 hours per week with varying 8 hour shifts between 7am and 9pm Mon-Fri
Salary: 36455 per annum

Qualifications :

You will be a proactive service-driven professional with excellent communication skills and the ability to thrive in a fast-paced corporate environment.

Youll have:

• A genuine passion for customer service.
• Strong interpersonal and relationship-building skills.
• Excellent organisation and multitasking abilities.
• A flexible positive and solutions-focused approach.
• Exceptional attention to detail.
• Confidence working with senior stakeholders and executives.
• The ability to remain calm and professional under pressure.

Essential Skills & Experience

• Experience in a corporate hospitality hotel or customer-facing environment.
• Experience using visitor management room booking switchboard or helpdesk systems.
• Strong Microsoft Office skills (Outlook Word Excel PowerPoint).
• Excellent written and verbal English communication skills.

Desirable Skills & Experience

• Experience supporting AV and conferencing technology.
• Knowledge of workplace services facilities management SLAs and KPIs.
• Understanding of Health & Safety and Data Protection requirements.

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time