Workplace Coordinator
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Job Summary
Job Title
Workplace CoordinatorJob Description Summary
As the first point of contact for employees with questions your primary duties will be to resolve and answer customer inquiries gather and process data research and solve problems maintain data integrity and provide document support and imaging. All work is performed primarily in an office environment under the immediate supervision of a team lead or first-line supervisor. The Facilities Coordinator also provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.Job Description
Key tasks
Primary focus on delivery of all FM Operations SLAs in accordance with KPI & Output measurements
Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
Act as a part of site Emergency team i.e. Fire Marshall as required for emergency control activities
Report all accidents occupational illnesses and emergencies in relevant books/documentation
Ensure all contractors under sphere of control operate within appropriate SHE processes and client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Carry out Mail Room activities including receipt sorting and distributing incoming and outgoing post to and from mail collection points keeping post tray names up to date ensuring areas are tidy and that uncollected post is distributed
Check that printers and photocopiers are supplied with paper and change toner cartridges when required
Monitor and maintain stationery levels
Deliver goods received to correct destination/person
Co-ordinate site waste and recycling arrangements
Carry out statutory fire testing and associated checks
Co-ordinate with Security and report any faults on access entry system where necessary
Raise Purchase Orders for goods or services as required in compliance of business controls at all times
Approve invoices; goods received notes and statements for payment purposes
Act as responsible person in line with DFA to carry out cost control function
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the FM team as defined by line management
In addition to the tasks mentioned above other activities and responsibilities may be individually defined
Person Specification
Strong PC skills MS Office
Self-motivated and resourceful
Good administrative skills
Well organised and good prioritisation and planning skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Service orientated attitude combined with innovative thinking
Knowledge and awareness of the facilities management industry
Practical experience in working with supply partners to deliver a seamless integrated service
Customer services experience and the ability to communicate at all levels
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity gender gender identity or expression sexual orientation age disability religion marital status or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process you are invited to bring this to the Talent Acquisition Advisors attention once they have made contact.
INCO: Cushman & Wakefield
Required Experience:
IC
About Company
Impulsadospor ideas, conocimiento y dedicación más allá de las fronteras y de las lÃneas de servicio.
