Workforce Planning & Care Coordinator

As our Workforce Planning & Care Coordinator you will play a key role in ensuring care packages are delivered safely efficiently and consistently. You will manage complex staff rotas maximise workforce capacity and support the delivery of high-quality care services across the community.

Key Tasks

• Develop and maintain effective staff rotas and schedules.
• Match carers to client needs preferences and locations.
• Monitor workforce capacity and proactively manage service demand.
• Coordinate new care package implementations and adjustments.
• Liaise with care staff clients families and healthcare professionals.
• Ensure all care visits are appropriately staffed and covered.
• Respond efficiently to last-minute changes emergencies and absences.
• Maintain accurate records within care management systems.
• Support recruitment onboarding and workforce planning activities.
• Contribute to service performance targets quality standards and regulatory compliance.

Ideal Candidate

Essential:

• A valid Category B driving license is a genuine occupational requirement for this role due to the need to travel between remote sites where public transport is unavailable.
• Willing to complete an Enhanced DBS
• Develop and maintain effective staff rotas and schedules.
• Match carers to client needs preferences and locations.
• Monitor workforce capacity and proactively manage service demand.
• Coordinate new care package implementations and adjustments.
• Liaise with care staff clients families and healthcare professionals.
• Ensure all care visits are appropriately staffed and covered.
• Respond efficiently to last-minute changes emergencies and absences.
• Maintain accurate records within care management systems.
• Support recruitment onboarding and workforce planning activities.
• Contribute to service performance targets quality standards and regulatory compliance.
• Carry out on call duties

Desirable:

• Level 4 English and IT literate
• A desire to genuinely help other people and make a difference
• Resilient reliable proactive with a can-do attitude
• Knowledge of workforce planning methodologies.
• Experience managing large geographical care rounds.
• NVQ Level 2 in Health & Social Care or equivalent.
• Experience supporting a growing care service.

Additional Information :

What happens next

• As soon as you apply one of our friendly recruitment team will be in touch with you within 24-48 hours
• We will arrange an interview with you
• If youre successful you can be working with us ASAP

Congratulations! Youll then be part of our fantastic care team here at Home Instead

Apply now to start your care journey with us

Remote Work :

No

Employment Type :

Full-time