Weekend Concierge

Weekend Concierge. Parklands Care Home

• Hours: Saturday & Sundays only
• Salary: £13.35 per hour
• Shifts: 9am-5pm

Are you a welcoming and organised professional who enjoys creating exceptional guest experiences Are you looking for a rewarding weekend role where you can make a real difference Join our team as a Weekend Concierge at Parklands Care Home where you'll help ensure residents families and visitors feel valued and supported from the moment they arrive.

Situated just a short walk from the beautiful Hesketh Park Parklands is thoughtfully designed to promote comfort wellbeing and independence for our residents. As our Weekend Concierge you'll be the first point of contact during weekends providing friendly assistance managing enquiries and helping maintain a warm inviting atmosphere throughout our purpose-built facility.

Key Responsibilities:

• Reception & Visitor Management: Greet visitors warmly conduct show rounds manage sign-ins and update the visitor booking system.
• Communication: Answer phone calls respond to enquiries and provide accurate information to residents families and staff.
• Administrative Support: Assist the Home Manager Deputy Manager and Administrator with various administrative tasks such as record updates data entry resident finance reports and filing.
• Maintain Environment Standards: Ensure the reception area and communal spaces remain clean safe and welcoming.
• Team Collaboration: Work as part of a team to ensure smooth daily operations and support your colleagues when needed.
• Confidentiality: Handle sensitive information with care adhering to privacy and safeguarding policies.

What are we looking for:

• Experience: Previous experience in a receptionist or administrative role ideally within a care environment.
• Passion for Care: A genuine interest in the health and social care sector and a desire to support others.
• Communication Skills: Strong verbal and written communication skills with the ability to interact confidently and professionally.
• Organizational Skills: Excellent attention to detail able to multitask and prioritize effectively in a busy environment.
• IT Skills: Proficient in using computer systems including Microsoft Office and experience with booking and record-keeping systems.
• Team Player: Flexible proactive and capable of working independently or as part of a team.

Sandstone employees enjoy a range of benefits:

• Free Meals*. Free DBS.
• Discounts on the high street* - with retailers like Asda Costa and Argos
• Refer-a-Friend - and get a £250 bonus
• Flexible pay* - choose when you are paid and get money management tips too
• Free wellbeing programme - helping you look after your physical and mental health
• Employee recognition scheme - we recognise and reward great work
• Pension scheme - helping you plan for your retirement
• In-house training - on-going face-to-face training tailored to you
• Career opportunities - The chance to ‘make your mark’ and play a key role

Discounts are accessed using our ‘Reward Me’ app. Flexible pay is available via ‘STREAM’.

Sandstone Care Group is an Equal Opportunity Employer:

We welcome and encourage applications from all backgrounds. We embrace diversity within each service as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from backgrounds including disabled candidates Black Asian and Minority Ethnic (BAME) candidates LGBTQ as well as non-binary candidates and those with experience of mental health.