Volunteer Service User Engagement

Are you passionate about helping others make positive changes in their lives Do you want to be part of a supportive team that empowers people on their recovery journey

JoinChange Grow Liveas aService User Engagement Volunteer and play a vital role in helping individuals grow recover and thrive.

About the Role:

As a Service User Engagement Volunteer youll work closely with our staff teams to support people in recovery. You will be one of the first points of contact to our service users and visitors therefore a cheery and caring disposition is essential as you will be a key part of someones journey to a better life.

Youll also help service users connect with wider support networks such as mutual aid groups (AA NA SMART Recovery).

• Welcome new and existing service users into treatment
• Ensure our service users feel safe and secure by offering a safe space to talk about their needs
• Signpost individuals to community resources and recovery motivators
• Listening to people and sharing your own personal lived experiences
• Representing our service users
• Conducting feedback surveys and feeding this information back to the service in order to support us in developing and improving our service
• Facilitating service user forums
• Liaising with the wider staff team

What Youll Gain:

• Full training and ongoing support
• Experience in a professional recovery-focused environment
• Valuable skills in communication assessment and group facilitation
• The chance to make a real difference in peoples lives

What Were Looking For:

• Good verbal and written communication skills
• Basic IT literacy
• Strong time management and ability to work independently
• Respect for confidentiality and professional boundaries
• A compassionate non-judgmental attitude

Be Part of the Change:

At Change Grow Live we believe in the power of people to change. As a Service User Engagement Volunteer youll be part of a team that supports individuals to live life to its full potential.

Ready to help someone take their next step
Apply today and start your journey as a Service User Engagement Volunteer.