Volunteer Patient Feedback Liverpool Hospice
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Job Summary
People often feel more comfortable sharing honest feedback with volunteers making your role vital. Youll also help open up meaningful conversations about end-of-life experiences helping us learn improve and be there for everyone facing dying death and bereavement.
Availability: Up to 3 hours per week - flexible to suit
Time: Mornings or afternoons
Location: Marie Curie Hospice Speke Road Woolton Liverpool L25 8QA
Criteria: Minimum 18 years or older
What youll do:
- Talk with patients and families to complete experience-of-care surveys
- Listen actively and empathetically to people from all walks of life
- Record experiences accurately in the persons own words and input data into an online system
- Escalate concerns and share positive feedback with relevant teams
Why youd be a great fit:
- Friendly reliable and bring a positive attitude
- Enjoy listening to others and paying attention to detail
- Comfortable talking to people from all walks of life
- Good organiser and self-motivated
- Team spirit
- Respect for confidentiality and boundaries
- Basic IT skills
What youll gain:
- Training ongoing guidance and wellbeing support
- Opportunity to make a real difference to people and gain new experiences
- Recognition for your time
- Travel expenses covered
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About Company
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and t ... View more
