Volunteer Cafe Support

As a Café Support Volunteer with Inspire Burnley you will play an important role in helping our café run smoothly while creating a friendly inclusive space for the people who use our services.

This is a fantastic opportunity to develop hospitality communication and customer service skills while making a real difference within your local recovery community.

• Create a warm friendly and welcoming atmosphere for everyone attending the café.
• Take food and drink orders and provide excellent customer service.
• Prepare and serve hot and cold drinks and simple meals including breakfasts.
• Maintain high standards of cleanliness and follow health and safety procedures.
• Work as part of a team to create a positive and inclusive environment for all visitors.
• Maintain confidentiality and uphold Change Grow Lives values and standards at all times.

What You Will Gain

• Valuable experience in hospitality food preparation and customer service.
• The opportunity to develop confidence and communication skills.
• Experience working as part of a supportive and inclusive team.
• Training in health and safety food hygiene safeguarding and other relevant areas.
• The chance to build your CV and gain skills that can support future volunteering education or employment opportunities.
• Increased understanding of recovery and the support available to people affected by substance misuse.
• Personal satisfaction from making a positive difference to the lives of others.
• Ongoing guidance supervision and support from experienced staff members.

What Were Looking For

• Friendly approachable and reliable.
• Good communication and teamwork skills.
• Respect for confidentiality and professional boundaries.
• Willingness to learn and undertake training.
• Ability to work with people from diverse backgrounds.
• An interest in supporting people on their recovery journey.

No previous café experience is required. Full training and ongoing support will be provided. Join us and help create a welcoming space where people feel valued supported and connected.