Volunteer Assessment Support

Volunteers make an enormous contribution to our work at Change Grow Live.

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

Would you like to join our growing team of volunteers and make a real difference

Would you like to join our growing team of volunteers and make a real difference

• Support the team in completing triage assessments for those entering services
• Provide service users with information on the treatment/options available to them both face to face and via the telephone
• Support service users to access treatment and support
• Ensure the accurate and timely recording of client data and information in order that the service operates within its requirements.
• Assist and carry out appropriate screening processes including urine saliva tests and Dry Blood Spot tests.
• Provide service users with advice and information to keep themselves self
• Signpost and refer service users to support within the community

General terms of reference:

In carrying out the above duties the post holder will:

• Help Change Grow Live fulfil its role in offering the best service to our clients.
• Perform your volunteering role to the best of your ability.
• Follow the Change Grow Lives procedures and standards including health and safety and equal opportunities in relation to our staff volunteers and clients.
• Maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Lives policies and procedures
• Meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.