Visitor Experience & Retail Assistant Belhaven Brewery

As a Visitor Experience & Retail Assistant you will create memorable and enjoyable brewery experiences for every visitor while supporting the smooth operation of the Belhaven Brewery site and shop. Your day-to-day will involve welcoming guests delivering engaging tours maintaining retail and cellar standards and ensuring everything runs safely and efficiently. Youll play a key role in supporting your team by working collaboratively across departments and contributing to an exceptional visitor offering. 

Qualifications :

Your role as Visitor Experience & Retail Assistant...

• Deliver an outstanding visitor experience through meet & greet guided tours and storytelling
• Support retail operations including sales merchandising and accurate cash handling
• Maintain high standards of cleanliness presentation and cellar upkeep (including weekly line cleaning)
• Ensure health & safety procedures are followed and visitors are briefed appropriately
• Assist with events promotions and general site operations as required

What youll bring 

• Proven experience in a customer-facing role ideally within retail hospitality or tourism
• Strong communication and interpersonal skills with a warm welcoming approach
• Confidence handling cash using tills/EPOS systems and delivering sales
• Ability to work flexibly prioritise tasks and adapt to different duties
• A proactive attitude with a willingness to learn take initiative and support the wider team

Additional Information :

Were all about rewarding our teams hard work thats why

Youll receive a competitive salary pension contribution as well as:

• The chance to further your career across our well-known brands  as one of the industrys top apprenticeship providers we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more

Remote Work :

No

Employment Type :

Part-time