Vice President of Technology
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Job Summary
At MOO technology runs the whole length of the business. From the moment a customer lands on the site and starts designing through checkout and order orchestration all the way to the machines on our factory floor that print cut and finish the product. Were a vertically integrated company: we design it we make it and we sell it. Few technology leaders get to work across a scope this broad.
Were looking for a VP of Technology to lead our technology organisation through a period of significant change and investment. Were modernising the platform that powers our ecommerce experience connecting it more tightly to the post-purchase and manufacturing systems behind it and raising the bar on how our teams build. Youll be the most senior technology leader in the business sitting alongside our commercial product and operations leaders representing technology to our executive team and our board and accountable for the health performance and output of the whole organisation.
The direction is set and the team is moving. We are not looking for someone to tear it up and start again and we are not looking for a caretaker either. We want someone who raises the ambition pace and standards of a team that has momentum and who changes things by building trust rather than by decree. The mission matters and the ambition is high and theres real work to do: sharpening how we deliver growing and keeping brilliant people and making deliberate well-sequenced technology bets that move the business forward.
Represent technology at the top of the business. Own the technology strategy the budget and the narrative. Face off with the executive team and the board and make the case for where technology investment goes and what it returns.
Lead the functions. Own functional leadership across all of technology spanning our ecommerce teams (storefront through checkout) our post-purchase and fulfilment teams and the systems that run our manufacturing operations with our platform and IT functions joining as part of an org design you will lead. Set the standards the technical direction and the way the team operates.
Set the pace. Hold the organisation accountable for outcomes through your leaders rather than around them. Raise the ambition and the standard and give your engineering leaders the support and air cover to deliver at pace.
Build and grow a high-performing team. Hire well develop your leaders and engineers and create the conditions where great people do their best work and choose to stay. Own the engineering culture the performance bar and how the organisation is structured.
Partner across the business. Work closely with Product Commercial and Operations leadership to turn strategy into a credible sequenced delivery plan. Translate engineering investment into business outcomes and make the trade-offs visible.
Drive the platform forward. Steer the modernisation of our ecommerce platform and its connection to the systems behind it keeping delivery flowing while the foundations change underneath. Make pragmatic build-versus-buy calls and sequence the work so the business sees value quickly rather than only at the end.
Raise the engineering bar. Own quality reliability and delivery performance across the organisation. Bring rigour to how we measure and improve throughput stability and the day-to-day developer experience.
Lead responsible AI adoption. Champion the effective and responsible adoption of AI tooling and modern software development practices across the team. Set the guardrails prove the value and help our engineers do better work faster.
- A strong track record of senior leadership. Youve led engineering organisations not just teams: youve managed managers grown other engineering leaders beneath you and owned org design at scale.
- A track record of taking an organisation through a step-change in pace and performance or through a major transformation and delivering the result. Youve moved an organisation forward not only held one together.
- You operate as a true executive: you help shape company strategy and set technical direction rather than waiting for it to be handed down.
- Experience operating with boards and investors in a growth or investor-backed business and comfortable being the technology voice in that room.
- Breadth across the stack: experience with customer-facing ecommerce or consumer web and with the operational back-office or supply-chain systems behind it. Exposure to manufacturing logistics or physical-product operations is a strong plus.
- Experience modernising a significant platform ideally moving from a monolith toward a modern service-based or headless architecture without stalling delivery along the way.
- A genuine talent for building and retaining high-performing teams with a high hiring bar and a real investment in growing people.
- Hands-on fluency with AI-assisted development and modern SDLC practices and a clear point of view on adopting them responsibly and effectively.
- Commercial instinct: you connect engineering decisions to revenue cost and customer outcomes and you can hold your own with commercial and finance leaders.
- Clear credible communication with engineers and executives alike and the judgement to know which conversation youre in.
- A healthy well-structured organisation that delivers predictably where great people are set up to do their best work and want to stay.
- Platform modernisation progressing against a plan the whole business understands and believes in.
- A technology cost line the CFO understands and trusts with a clear line from investment to business outcome.
- AI-assisted ways of working adopted deliberately and measurably across the team.
- Product commercial and operations partners who trust engineering to deliver with the trade-offs behind the roadmap made clear.
Required Experience:
Exec
About Company
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