Veeva Vault Support Senior Specialist

Our Work MattersAt Kindeva we make products that save lives ensuring better health and well-being for patients around the Impact You Will MakeThe Veeva Vault System Senior Specialist is responsible for administering and driving the Global Veeva administration related to Documents Training and Quality Management System modules. This role ensures the system operates efficiently securely and in compliance with regulatory requirements and internal policies while fostering a culture of quality risk management and continuous : 7:00 AM- 3:00 PM GMTResponsibilities: System Administration & ConfigurationSupport routine Veeva Vault administration activities including user account maintenance role assignments group membership updates and access request processing in accordance with approved procedures. Assist with configuration updates for document types metadata workflows lifecycle states templates controlled vocabularies user roles and permissions under the direction of senior administrators or system owners. Provide first-line user support for Veeva Vault Quality applications by triaging issues answering basic system questions documenting incidents and escalating complex items as appropriate. Support document lifecycle activities such as controlled document routing workflow troubleshooting version control issuance support archival assistance and metadata/data quality checks. Create or update work instructions quick reference guides training materials job aids and support communications for end users. Assist with reports dashboards metrics and data extracts to support business monitoring compliance reviews and operational decision-making. Participate in change control activities by documenting requirements supporting testing coordinating approvals and ensuring updates are implemented in a controlled manner. Collaborate with Quality IT Validation Training Document Control and business SMEs to support continuous improvement of Veeva Vault processes and user experienceBusiness Process SupportCollaborate with cross-functional teams to understand requirements and translate them into system solutions. Support quality processes such as Change Control CAPA Deviations Complaints and Document Management. Ensure alignment with GMP and other regulatory Governance & StandardsEstablish and maintain global Templates for SOPs Forms Documentation Management and all Quality System or participate in cross-functional governance forums quality councils and harmonization Maintenance & UpgradesAssist with Veeva Vault release management activities including impact assessment support test script preparation regression testing defect documentation and deployment readiness tasks. Support validation and compliance deliverables including drafting test cases test execution evidence capture deviation/defect documentation traceability support and maintenance of system documentation. Maintain documentation for system configuration and validation & Stakeholder EngagementWork closely with site QA Validation Engineering Automation and IT teams to ensure alignment and consistent execution of quality with Quality HR IT and business stakeholders to support onboarding and ongoing trainingData & Security ManagementEnsure data integrity backup and disaster recovery protocols are in system logs and security alerts; implement corrective actions as be able to work 7:00 AM- 3:00 PM GMTBachelors or Masters degree in Engineering Life Sciences Pharmacy or related field preferred not 5 years or Masters 3 years of experience in the pharmaceutical or biotechnology industryMinimum 2 years of experience in Quality Systems Document Control IT systems support regulated operations validation support or life sciences business systems. Basic understanding of GxP data integrity document control training change control or QMS processes preferred. Strong attention to detail and ability to follow controlled procedures in a regulated to document issues clearly capture objective evidence and communicate status to with Microsoft Office applications especially Excel Word PowerPoint Teams and Outlook Ability to work independently and in a global cross-functional team system administrator with Veeva or equivalentMust be eligible to work in the UK#LI-Remote#JJ