UKG Technical Analyst

LOCATION:Heathrow TW6 2TA

SHIFTPATTERN:40 hoursper week. Monday to Friday (Hybrid- 3 days in the office/ 2 days remote)

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

ABM UK is seeking a highly skilled UKG System Analyst to support and optimise the organisations workforce management system. This role will focus on the implementation configuration support and continuous improvement of UKG Pro Workforce Management (Dimensions) across UK and Ireland.

The UKG System Analyst will act as a subject matter expert (SME) responsible for delivering high-quality system configurations integrations data migrations and reports. The role requires strong technical knowledge of time and attendance (T&A) systems stakeholder engagement skills and a track record of leading successful system deployments and enhancements.

This position plays a key role in ensuring that ABMs workforce management systems enable operational efficiency compliance and employee experience improvements

KEY RESPONSIBILITIES

• Act as Subject Matter Expert for UKG Pro (Dimensions) advising on best practices and system capabilities.

• Lead system configuration implementation testing and post-go-live support for new country rollouts and system upgrades.

• Support User Acceptance Testing (UAT) System Integration Testing (SIT) and payroll cycle testing.

• Manage data cleansing validation and migration activities to maintain system accuracy and integrity.

• Troubleshoot and resolve complex technical and functional issues including integrations device configurations and scheduling modules.

• Provide business-as-usual (BAU) system support while driving enhancements and process improvements.

• Document business requirements system configurations and process maps in collaboration with business analysts and key stakeholders.

• Deliver user training knowledge transfer and hypercare support post-implementation.

• Ensure compliance with GDPR ITIL and change management processes.

• Minimum 5 years experience implementing and supporting UKG Pro Workforce Management (Dimensions).

• Strong technical expertise in workforce management modules including Timekeeping Scheduling and Forecasting.

• Proven experience delivering implementations system upgrades and multi-country rollouts.

• Experience in leading UAT SIT payroll testing cycles and successful transitions to BAU.

• Familiarity with HR/payroll system integrations (including Oracle ADP)

• Strong analytical and problem-solving skills with attention to detail.

• Excellent stakeholder engagement and communication skills with experience working across HR Payroll IT and vendor teams.

• Professional certifications desirable: PRINCE2 ITIL UKG Dimensions training.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

IC