UK Customer Collaboration Manager

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage the customer collaboration agenda for your market or set improve value and service to customers and increasesupply chain efficiency while offering accountability and transparency into customerperformance via a single point of contact.

How you will contribute

You will:

• Drive effective cross-functional communication among stakeholders: sales logisticsoperations demand planning product supply and external partners
• Achieve KPIs targets including customer service levels and adherence to critical paths both internally and externally
• Create a winning team that secures current and future plans by developing coachingdelegating and leading a team that can drive the business agenda while giving them theopportunity to grow in the organization
• Focus on customer specific and wider business initiatives in efficient replenishment and availabilitywhile driving the implementation of joint value creation initiatives identified throughcustomer collaboration
• Deliver enhanced service by driving the implementation of customer supply chainimprovement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in CS&L function ideally with knowledge of customer supply chain management and have core experience in customer facing roles
• Cross-functional experience (sales CS&L controlling demand planningand logistics andwarehousing knowledge)
• SAP information systems process design standard operating procedures
• Experience leading and developing a team
• Able to analyze data and derive insights into action with a focus on delivering to timelines andKPIs
• Great interpersonal teamwork and communication skills
• Able to influence negotiate and apply commercial acumen

More about this role

Work schedule: hybrid model (3 days in the office and 2 days working from home)

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!