Transition Manager

Main Duties & Responsibilities

Referrals:

• Preparingleadingand completing initial assessments for all new referrals to HHSL (alongside other team members whereappropriate) in line with our new referral procedure

• Presenting findings ofinitialassessments to the SMT for discussion and consideration of acceptance for transition

• Sound awareness of risk management and principles of the Mental Capacity Actin order toaccuratelyestablishstaffing levels required for new referrals

• Provide data on referrals and transitions for discussion and presentation at the bi-monthly Quality & Governance meetings

• Chair and lead on the bi-weekly referral meetings taking ownership of keeping the referral tracker up-to-date andaccurate

• Work closely withexternal professionals to gather information andidentifykey members of the persons MDT andestablishplans for assessments such as OT environmental assessments.

Transitions:

• Leading on all new transitions into HHSL; which are individual to each person and their families and in line with our transition procedures and processes.

• Working closely with the HR team to review the progress of newly recruited staff and creation of package-specific induction programmes.

• Ensure new care and support packages are communicated clearly to the staff team ensuring everything is in place to deliver safe effective care based on the needs and wishes of the service user

• Coordinatechairand represent the company within transition planning meetings with commissioners other careprovidersand family members

• Take ownership for the development of transition plans in line with existing organisational templates and arrangements ensuring all elements are considered to enable seamlessness

• Work closely with the Operations Manager to explore specific training needs that may need to be implementedfor individual teams

• Work with the Landlords property manager to ensure homes have the required adaptations to suit the environmental needs of the induvial in line with theinitialassessment andinformation gathered.

• Ensure that the transition and handover process for Harley House is followed carefully toensure seamless support and continuity within the service.

• Work closely with the Registered Manager to ensure our regulatory duties and obligations are carried out. This will include providing information toensure our Statement of Purpose isaccuratein line with new transitions staffinglevelsandsupport provision.

Reputation & Relationships:

• Establishing andmaintainingtrusting and open relationships with the people we support their familiescommissionersand other stakeholders. Sending updates on current voids and being the face of the company for new enquiries.

• Lead on initiatives to market the service and attract new referrals and enquiries.

• Being the first point of contact fornew and ongoing referrals and transitions

• Understanding the flexibility needed tomaintaincross-organisation relationships to ensure the best interests of those we support/are preparing to support.

Leadership:

• Culture eats strategy for breakfast! - culture is one of the most crucial elements of delivering safe and effective care. Staff within the organisation need to adopt a culture that is reflective of our values and as thetransitionmanager you will lead this by example and address negative behaviour or attitudes that do not align with these.

• The transition manager will play a pivotal role in introduction and relationship building with other members of the organisation and key people involved in the lives of our new referrals

• Lead on staff induction programmes for new teams ensuring they have everything in place to provide care to the best standard

• The transition manager will be confident to prepare lead and direct other members of the organisation to ensure effective handover of new care arrangements

• The transition manager will have excellent organisational skillsor order toassign and delegate tasks relating to transitions and moves to other members of the organisation includingclose working with the property manager.

• Ensure open lines of effective communication with SMT to ensure timescales are safe and achievable

Other duties:

• Act as an ambassador for the serviceat all times.

• Refrainfrom befriending services usersor their family memberson social network sitesor other forms of socialisation.

• Ensure that the safeguarding of the people we support is always a priority.

• Maintain self-awareness and time management skillsraising issues in respect of any competency or capacity issues to your line manager (HoC)

• Keepaccuraterecords.

• Attend training and ensure all mandatory training is up to date.

• Co-operate and attend a yearly appraisal.

• Ensure the health safety and welfare of the people you support and the workforce

• Embrace team working by ensuring effective and open communication for the benefit of the people we support

• Attendingparticipatingand contributing toa variety of meetings

• Adhere to the matters agreed within yourcontract of employment

This job description may be subject to review and change in consultation with the post holder. This is not an exhaustive list ofdutiesand you maybe requiredto undertake any tasks relevant to your role and level of skills and competency.