Training Services Manager

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Temporary full-time opportunity until 7th September 2026 with strong potential for extension
• Location: Tamworth
• Salary ranges from $129464 to $142665pa. plus superannuation and annual leave loading

About the role

As theTraining Service Manageryou will lead a high-performing regional team delivering vocational education and training (VET) services funded programs and employment initiatives across the region. This role requires a strategic thinker and strong communicator with the capability to build and maintain partnerships across government community education providers and industry stakeholders.

Youll be the driving force behind operational excellence stakeholder engagement and staff developmentensuring that programs meet regulatory and contractual obligations while improving training access and outcomes in your region.

In this role you will

• Lead Regional Centre staff and allocate resources to support customer service and training outcomes
• Build stakeholder and community relationships to increase training and employment participation
• Oversee compliance across employers students and Registered Training Organisations
• Liaise with government industry and community stakeholders to support vocational education outcomes
• Prepare reports support staff capability and provide advice on industry skill needs

For further information please click here to view the role description

About you

• Excellent communication skills including the ability to have courageous and constructive conversations
• Resilient self-directed and capable of working both independently and as part of a team
• Strong organisational skills with the ability to prioritise and manage diverse tasks
• A high level of professionalism and the ability to influence positive behaviour and practices
• Experience in stakeholder engagement and relationship management
• Knowledge of the apprenticeship and VET system is advantageous but not essential
• Committed to delivering high-quality support services and achieving positive outcomes
• Knowledge of and commitment to implementing the DepartmentsAboriginal Education Policyand upholding theDepartments Partnership Agreement with the NSW AECGand to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Current and valid Working with Children Check Clearance for paid employment.
• Current and Valid Drivers Licence and willingness to travel
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the following targeted questions.

1. Describe a time when you had to address a team members underperformance. What steps did you take and what was the outcome
2. Describe a situation when you had to support a team made up of people from different work areas and with diverse work ethics to discuss issues and develop solutions What did you do and what was the result

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date: Sunday 31st May 2026 at 11:59 pm

For role enquiries please contact Naomi Spark onor email .

We welcome applications of all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles over the next 18 months including temporary term or ongoing roles.