Training Officer
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Job Summary
Overview of Role:
This hands-on practical training position plays a key role in embedding Elite Hotels culture service standards and behaviour expectations across the property. Through on-the-job online and classroom training working closely with the Human Resources manager and heads of department across the hotels operations you will ensure learning programmes are translated to consistent on-the-floor performance supporting managers to build capability accountability and engagement and development activities to develop consistent standards that reflect the Companys culture and the ethos of delivering distinctive engaged and guest-centric service.
The role will suit someone who:
- Can demonstrate previous experience in training and coaching in a hospitality environment
- Has excellent verbal and written communication skills is passionate and self-motivated
- Is enthusiastic customer-focused and able to work within deadlines
- Can be flexible towards hours to suit operational learning needs
32 hours per week site-based flexible days.
At Elite Hotels we have a single-minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Required Experience:
Unclear Seniority
About Company
Tylney Hall Hotel: Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. ... View more
