Training & Engagement Specialist North UK (Cardiometabolics)
Maidenhead - UK
Job Summary
About Abbott
Abbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is recruiting a Training & Engagement Specialist in North UK to focus on developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth in Abbotts Cardiometabolic business.
This is a brand new field-based customer-facing role responsible for ensuring the effective use of Abbott Cardiometabolics (CMs) product portfolio delivering added value to customers and driving loyalty and increased product utilisation.
Ideal candidates locations: Northwest M62 corridor Sheffield or Nottingham regions Birmingham
What Youll Do
In this role you would lead the design and delivery of tailored training programmes aligned to customer needs utilising both virtual and face-to-face formats across all market segments including hospitals community settings pharmacies and private healthcare providers. You will work cross-functionally with marketing training technical services global product management and commercial teams the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities include:
- A strong technical understanding of the product portfolio to include governance quality processes enable troubleshooting and complaint monitoring.
- Supporting the technical components of tender submissions.
- Working closely with customers to drive engagement and retention proactively identifying opportunities to upsell and increase product utilisation.
- Developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force) rolling forecasts monthly highlights expenses training records line with divisional standards. Manage samples demo devices promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are met
- Represent Abbott in a professional manner that aligns with Company image ensuring activities comply with legal and ethical standards.
This role could also suit someone who is looking to step into a more customer-facing development-focused role even if you havent formally worked in training or sales before.
You might be:
- Someone who has taken on a secondment project or stretch assignment where you supported others shared knowledge or worked cross-functionally
- Currently in a role where you regularly engage with people solve problems or influence outcomes and want to build on that experience
- Naturally curious and proactive with a strong desire to learn and develop new skills in both learning delivery and commercial awareness
- Comfortable building relationships and communicating with different audiences even if youre still developing confidence in presenting or influencing
- Motivated by the opportunity to make an impact add value and grow your career in a supportive environment
Above all you will have the right mindset and attitude who brings energy adaptability and a willingness to learn and is excited to grow into a role that combines training engagement and commercial impact.
If you have not yet any direct experience in training or sales we will consider individuals who demonstrate:
- A strong desire to learn and grow in a new area
- Curiosity and initiativeyou look for ways to improve and add value
- Excellent communication and interpersonal skills
- The ability to build relationships and work collaboratively across teams
- Adaptability and resilience in a dynamic environment
- A proactive positive approach with a team-first mindset
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets
- Excellent communicator
- Demonstrated Teamwork & Collaboration
- Strong Customer Focus
- Confident with a can-do attitude
- Flexible and adaptable mindset
- Good Planning and organising ability
- Self-motivated and Self-Disciplined
- Resilient and Tenacious
- Preferably prior learning of professional selling or training skills especially within the medical devices or pharmaceutical arena
- Experience in stakeholder engagement coordination presenting or problem-solvingeven in an informal or developing capacityis highly valued.
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
Required Experience:
IC
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more