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Trading & Merchandising Assistant

MOO

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London UK while we also have premises in the US youll find us in Boston MA as well as East Providence RI and Denver CO.

Were making new and exciting things and we could really do with your help.

The Trading & Merchandising team is on a mission to keep our site performing at its best every single day. We are responsible for creating an exceptional onsite customer experience - from SEO optimization and promotional support to managing campaigns and landing pages - and turning those interactions into real results for the business. Working at the intersection of product brand and commerce we ensure our site journeys are seamless engaging and consistently drive the growth of .

We are looking for a highly organized and data-driven Trading & Merchandising Assistant to help ensure our websites consistently deliver a seamless and engaging experience for our customers. This role is vital to our Ecommerce success as you will work closely with CRM and Paid Media teams to monitor site performance execute promotional campaigns and help translate insights into improved customer journeys.

Were looking for someone detail-oriented organised and proactive. You enjoy working with data following processes and making sure things are set up correctly. Youre happy liaising across teams managing multiple tasks and supporting projects that improve how products appear and perform on site.

An interest in e-commerce digital products or online retail and a creative can-do attitude will help you thrive in this role. Previous experience is great however were also interested in hearing from you if you are looking to get into the field.

Responsibilities

Site Operations: Assist with the daily maintenance of the website including updating product listings promotional campaigns and category content
Trading Support: Help manage the onsite trading calendar ensuring all promotional activity is executed accurately and on time
Performance Reporting: Support the Ecommerce Trading Manager in compiling weekly and monthly performance reports tracking key KPIs like conversion rate traffic and revenue across regions
Content & SEO: Assist with SEO implementation by updating meta-data landing page content
Cross-functional Collaboration: Work closely with the Design Product and Marketing teams to ensure brand consistency and effective communication across all customer touchpoints
Quality Assurance: Regularly audit site journeys to identify bugs broken links or inconsistencies in messaging ensuring a smooth user experience
Project Support: Provide administrative and operational support for ongoing site optimization projects

About You

Data-Driven: A keen eye for detail and the ability to interpret data to help make informed decisions
Communication: Excellent communication skills with the ability to coordinate effectively across different departments
Mindset: A creative can-do attitude with a genuine interest in site design user journeys and online trading
Organization: Proven ability to manage multiple tasks and prioritize workload in a fast-paced environment

Nice to Haves

Experience: Previous experience or strong interest in ecommerce digital marketing or web operations
Technical Skills: Familiarity with Content Management Systems (CMS) and web analytics tools (e.g. Google Analytics). Exposure to tools like Tableau is a plus

Whats it like to work at MOO

MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.

Thats why we offer 25 days holiday rising by one day for each year here (for 5 years) a matched pension scheme and paid parental leave. Well offer you private healthcare life insurance a season ticket loan and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.

Diversity Statement

We are working hard to create a representative inclusive and super-friendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race colour religion or belief gender national origin age sexual orientation marital status disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Junior IC

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About Company

MOO

Online printing services to create high-quality business cards, stickers, postcards, and more. Professional custom printing by MOO, the best online print shop.

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