TractEasy Field Service Engineer UK EMEA

Mission

As part of the global Field Services team you as a Field Service Engineer will be responsible for deploying and maintaining the fleet of vehicles in the EMEA region especially in the UK and Europe. You are TractEasys face to our customers keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on-site via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasys future success by driving the continuous improvement of our processes and best practices based on the knowledge and experience youll gain on the ground.

If youre excited to take ownership move fast and help shape TractEasys future this role is for you!

Activities

Your responsibilities will include:

• Coordinating and performing the deployment and entry into service of our autonomous vehicles with the support of the dedicated Project Manager

• Managing the vehicles commissioning process validating the vehicle setup its deployment and the in the product support / improvement with your hands-on feedback

• Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary

• Hands-on installation and configuration of autonomous hardware and software components as needed

• Delivering basic and advanced training sessions assisting trained customers in the operation and deployment of TractEasys autonomous vehicles

• Providing remote assistance to our customers through our support system

• Participating along with the Project Manager on the on-road authorization processes by performing tests and delivering documentation to the relevant authorities / regulatory bodies

• Reporting of risks issues and variations in project scope as well as supporting the development and implementation of risk management and mitigation plans

• Participating in the continuous improvement of our autonomous vehicle solutions from deployment to maintenance to best practices in operations

Why join us

• Were building the future: Youll be working on cutting-edge technology driving the future of autonomous vehicle solutions in industry and aviation as the market leader

• Great team: Youll be working with a young international and highly motivated team of experts building a career while learning from the best with a great culture regular team-events learning and development activities

• Our customers: We work with major international industry leaders that are trusting TractEasys solutions

• Broad network: Strong international network with TractEasy / TLD / EasyMile offices in major locations around the world

• Location: London region or Manchester region UK

• Travel: Travel costs are covered by the company