Toxicology Case Submissions Admin

Due to the highly sensitive nature of the work applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK.

Security clearance is undertaken by a third party to non-police personnel vetting standards (NPPV3 and SC). As such any criminal convictions (including criminal convictions held by: you your partner parents siblings children over the age of 10 and anyone living with you who doesnt fit these relationships) may prevent you from gaining security clearance.

Further information on the security clearance process and requirement can be found at

of Job

To support the Toxicology department in relation to the administrative sample reception and sample return/destruction tasks associated with the management of Road Traffic Act (RTA) cases Hair Toxicology cases and Casework Toxicology cases.

Reporting Structure

Reporting to Toxicology Administrator Team Leader

Essential Functions

• Coordinate the receipt return and transfer of items submitted for forensic examination and ensuring the chain of custody and sample integrity is maintained in line with Standard Operating Procedures (SOPs).
• Booking in samples on in-house systems ready for lab analysis. Faulting and un-faulting these samples where appropriate.
• Ensuring reports are completed and delivered to customers in line with customer requirements and SOPs as well as closing and invoicing cases.
• To make external and internal enquiries to resolve queries via the phone and through emails. To monitor and manage departmental e-mail boxes
• Managing exhibits in line with various legislation such as Protection of Freedoms Act and Human Tissue Act
• Effectively balance priorities throughout the day and manage work in line with these identified priorities
• Provide administrative support to the wider Toxicology team
• Contribute to the creation review and updating of Standard Operating Procedures
• Be involved in the management of non-conformities including completing Corrective Actions/Preventative Actions (CA/PA) and continuous improvement projects on time under guidance from a Team Leader
• Additional general departmental duties as required such as assisting with casefile and sample management data filing and supporting colleagues and team leaders with ad-hoc tasks

Job Requirements

Education

• Basic secondary education GCSE or A levels

Desirable Experience

• General administration or administration in a forensic environment
• Previous laboratory experience an advantage; however full training will be provided.

Technical Skills

• Computer office and general administration skills.
• Experience of MS Office programmes.

Non-Technical Skills

• Good Communication both written and verbal.
• Excellent Interpersonal skills (Integrity active listening and giving/receiving constructive feedback)
• Ability to work as part of a team as well as individually
• Excellent organisation and effective prioritisation
• Acute attention to detail
• Good time management skills
• Proactive approach and the ability to use own initiative
• Good adaptability and openness to a changing work environment

Physical Demands

• High levels of responsibility in a Forensic regulated environment subject to external and internal auditing. The role requires meticulous attention to detail accurate record keeping and a responsible attitude to work being carried out. Forensic work has a high media profile any errors or lapses in quality could result in serious adverse publicity.
• High level of concentration particularly when carrying out repetitive tasks
• Sitting for periods of time and VDU usage

Working Conditions

• Computer workstation in an air-conditioned shared office.
• Some work will be based within a laboratory environment.
• Flexibility of hours may be required to deal with urgent business demands
• PPE to be worn as required.

Please note that we reserve the right to close any adverts once we have received a sufficient number of applications.