TI Vendor Services Manager (Contract)
Job Summary
- Lead regular performance reviews governance forums and escalations to resolve service issues while maintaining effective stakeholder and supplier relationships.
- Develop and improve vendor management processes scorecards and reporting frameworks to improve transparency accountability and operational resilience.
- Partner with internal stakeholders and external vendors to align Vendor performance with business priorities and risk.
- Work with our Engineering Stakeholders to review Vendor Service Support contracts and help define Service Level Agreements
- Analyze vendor performance data and produce clear reports and statistical insights on service delivery emerging issues and performance trends
- Extensive experience managing remote vendors across multiple geographic regions and time zones.
- Strong understanding of Data Centre operations and infrastructure environments.
- 5 years of experience in Data Center Operations and Vendor Relationship Management.
- Proficient in Data Analytics and associated Visualization tools using performance metrics and insights to support decision-making and continuous improvement initiatives.
- Familiarity with scripting/programming for operational analysis or automation support.
- Strong working knowledge of Jira (issue tracking workflow management and reporting.)
- Excellent organization documentation and record-keeping skills.
Required Experience:
Manager
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more