Third Line Analyst
Job Location:
Nottingham - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: UK - Nottingham Job-ID: 220011 Contract type: Standard Business Unit: Business Operations & Administration
Life on the team
The Messaging and Collaboration service is Computacenters solution which helps customers ensure their environments are secure available and meet their compliance requirements. We achieve this by maintaining the latest patch and build levels and by keeping abreast of the latest changes coming to Microsoft 365 and other integrated cloud services. Our goal is to provide users with the best possible experience and we achieve this by using our broad knowledge of Messaging technologies provide support and consult capabilities.
Messaging and Collaboration is a global service delivered from the UK South Africa India and Germany locations.
Whatyoull do
Assistthe customer with planning and delivering new features through project engagements
Raise change control in ITSM/Service Now
Configuration and support of Microsoft 365 services (Exchange Online Teams SharePoint Online etc.)
Fault finding and remediation of issues both critical and minor
Facilitate meetings with the customer to troubleshoot issues or plan and discuss upcoming design/configuration changes
Support and be a part of the ongoing Messaging and Collaboration service evolution
What youll bring
- Proven experience and skills in all aspects of Microsoft M365/ Microsoft Exchange and MS Teams infrastructure.
- Flexible and proactive team member who takes a pragmatic approach to challenges and workload.
- Using your time management and workload skills you will proactively plan your working week in line with your assignments which will extend to assisting colleagues.
- You will also have the opportunity to help drive service improvement automation and maturity.
About us
We are a leading independent technology and services provider trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source transform and manage their technology infrastructure to deliver digital transformation enabling people and their business.
Were a place where you can belong
With over 21000 people across 22 countries we are proud of our inclusive culture - where everyone can thrive feel valued and truly belong.
Youll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive barrierfree experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.
As a Disability Confident Committed employer we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role youll be guaranteed an interview and were happy to support any reasonable adjustments. Please let us know when you apply.
If you share our values and want to make a meaningful impact in a supportive forward-thinking environment - wed love to hear from you!
Required Experience:
IC
About Company
Unsere Kunden sind einige der größten Organisationen der Welt. Wir arbeiten hart daran, sie kennen zu lernen, ihre Bedürfnisse zu verstehen und sie in den Mittelpunkt unseres Handelns zu stellen.
