Tenancy Officer Environmental
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Job Summary
Fixed Term until 31st March 2027.
37 hours per week
We have an exciting opportunity for an experienced housing professional to join our team. Youll build strong relationships with customers providing dedicated capacity to improve environmental standards across our neighbourhoods whilst also taking on other Tenancy management responsibilities.
You will have a particular focus on communal areas cleaning arrangements grounds maintenance contracts estate inspections service charge reviews and customer satisfaction. This will directly support our Neighbourhood strategy themes of Clean Green Well Managed Proud and Connected.
You will also get the chance to strengthen data-led decision making by using customer insight and feedback to ensure resources are targeted to the areas of greatest need.
This is a fantastic role for someone looking for that next step in their Housing Career and wanting to bring a fresh approach to a new position.
About You
Youll have experience in Housing Management particularly and a good understanding of housing and environmental legislation policy and practice. Youll be a confident communicator who can explain tenancy responsibilities clearly and respond to customers and stakeholders with professionalism tact and empathy.
Well organised and able to work independently youll be comfortable managing a varied workload and building effective relationships across teams to achieve positive outcomes for customers and communities.
The successful candidate will be subject to a satisfactory Enhanced DBS check
As this role involves travelling across our communities youll need a full driving licence and access to a vehicle or an alternative means of transport that enables you to meet the requirements of the role.
We review applications as they are received and may close the vacancy early so apply today if youre interested in helping us build stronger safer communities across North Somerset.
If you are an internal candidate and interested in this as a secondment please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered.
Alliance life
At Alliance we create places our customers are proud to call home. Across more than 7000 homes our teams care deeply about the people and communities we support. We want our customers to feel they belong feel safe and have the opportunity to thrive.
Were a purpose-led organisation with a strong performance culture where colleagues are supported to bring their best every day. We call this being on your A-Game using the right mindset and skills to deliver great outcomes for customers colleagues and stakeholders with compassion and care.
Our A-Game standards outline the behaviours we ask our colleagues to live by:
We are all about the customer
We are one team
We are easy to do business with
We are striving for excellence
We are forward thinking
Bring your authentic self
Were committed to building a workforce that reflects the diversity of our customers and communities and to creating an environment where colleagues can truly be themselves at work. Our colleagues consistently tell us were a great place to work through our colleague survey which uses the internationally recognised Great Place to Work Trust Index.
Were continuing to build an inclusive workplace where everyone has the opportunity to grow succeed and be recognised for the great work they do.
We welcome applications from people of all backgrounds identities and experiences.
We are proud to be a Disability Confident Leader. As part of this we guarantee that any individual with a disability will get an interview if they match the minimum essential criteria for the role. We also adopt the same principles for members of the LGBTQ community or those from Global Majority backgrounds.
We want everyone to feel supported throughout the recruitment process so please let us know if theres anything we can do to help you showcase your talents. This could include adjustments relating to a disability or neurodiversity such as dyslexia or arranging interview times around childcare or caring responsibilities.
Our Agile Working
Depending on your role youll have the flexibility to work from one of our office hubs from home or while out and about using one of our mobile hotspots.
Weve invested in flexible workspaces and technology so you can work in a way that supports both your wellbeing and work/life balance. How this works in practice will always be considered alongside the needs of the business our customers and your team.
Our head office in Portishead is located by the Marina with free parking and easy access to shops restaurants and supermarkets. Our offices in Portishead and Weston-super-Mare have both been newly refurbished creating modern collaborative and welcoming spaces to work.
If you need any support with your application please callor emailand we will be happy to help.
Our People Team reviews and acknowledges every application we receiveso please keep an eye on your inbox for updates (and check your spam folder just in case).
*dependant on role
The benefits
25 days annual leave plus bank holidays
Your Alliance Day a day off on your work anniversary
Family
Friendly Leave
Enhanced Pension Scheme
Health Care
Cash Plan
Learning and Development opportunities
Discounts
Portal
Wellbeing
Programme
Make the
Difference Day
Employee
Assistance Programme
Documents
Required Experience:
Unclear Seniority
