Telesales Account Manager (Abbot House or Belhaven Office)

As a Telesales Account Manager you will support sales growth by managing and developing relationships with an allocated customer base while generating high-quality leads for the wider Greene King Sales Teams. Youll spend your day speaking with customers and prospects over the phone encouraging repeat business promoting our product range and delivering great customer service.

This role can be based at either Abbot House or the Belhaven office.

Qualifications :

As Telesales Account Manager you will

• Manage and grow an existing customer base of around 200 accounts encouraging repeat business and long-term relationships.
• Increase product range penetration by confidently recommending suitable Greene King products and services.
• Generate and qualify leads from an allocated prospect base ensuring timely handover to Greene King Sales Teams.
• Deliver a high standard of customer service by resolving queries efficiently and maintaining regular customer contact.
• Meet agreed KPIs including call volumes contact rates call quality sales targets and lead generation targets.

What youll bring

• Previous experience in telesales telemarketing or a customer-focused role.
• Strong verbal and written communication skills with the confidence to influence and handle objections.
• A customer-first mindset with the ability to build rapport and understand customer needs.
• Resilience self-motivation and a positive attitude in a fast-paced target-driven environment.
• Good listening skills and the ability to organise your workload effectively.

Additional Information :

Were all about rewarding our teams hard work thats why

Youll receive a competitive salary pension contribution as well as:

• The chance to further your career across our well-known brands  as one of the industrys top apprenticeship providers we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with three mobile along with many more

Remote Work :

No

Employment Type :

Full-time