Technician

Technician

Rygor Auto Kidderminster
Basic: 52000 with overtime readily avaible at x1.5
12:30pm to 10:00pm - Mon - Fri

Your Role

If you are looking to work with the UKs largest Mercedes-Benz commercial vehicle dealership who has been announced as a Great Place to Work for five years running look no further!

We are looking for an experienced and qualified Technician to join our brilliant team at our Mercedes-Benz and MAXUS dealership in Kidderminster. Your role will be to keep our customers vehicles on the road via quality safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Role Level on the Rygor Career Journey Map: C1 Individual Contributor

Rygor is an official UK Best Workplace for Development and we are committed to helping you achieve your goals which is why we have a career journey map to help you understand your potential routes of development. As an individual contributor you carry out your role to the highest standards living and breathing our company values of being Rewarding Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.

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Whats it like to be part of Team Rygor

Happiest Workplace I have experienced. Amazing Support from all departments and you are never on your own. Great experienced team members always at hand with vast amount of knowledge and skills. Every day I learn something new within my job role from the Rygor Network. Carly Service Team Leader

Day to day you will be:

• Performing major and minor repairs to Mercedes-Benz trucks.
• Performing regular inspection and general preventive maintenance services.
• Maintaining inventory in the workshop and cleanliness from oil spills and dust.
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired using all appropriate modules of Keyloop/Kerridge.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Skills & Behaviours Required for this Role:

Qualification -You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in in Vehicle Repair and maintenance plus will have experience in carrying out diagnostic and service repairs. Whats more you will need the ability to identify worn & faulty components in accordance with the DVSA Standards and have a current full UK driving license for the relevant vehicle classes.

Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Motivation - To ensure personal and team success being motivated is essential and is a key part of your role and it is part of being a brilliant team player.

Attention to Detail-Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.

Time Management-Ability to prioritize and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

Our Values & Behaviours

Were looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making culture is how we function as a group and how we live our values as individuals. You can read more about our values and the behaviours on ourwebsite.

Rewarding

I am grateful. I am courageous. I am curious.

Reliable

I am honest. I am attentive. I am trustworthy.

Respectful
I am inclusive. I am resilient. I am kind.

Application & Interview Support

If you need support with your job application we encourage you to explore our new Career Huba free resource designed to help you reach your career goals. The Career Hub offers valuable guidance on crafting standout applications excelling in interviews and providing support for those re-entering the workforce. Additionally you can watch and practice example interviews to ensure youre fully prepared to ace yours! You can access the sitehere.

Research shows that some people are less likely to apply for a roleunless they are 100% qualified. As long as you are experienced for the role and hold the necessary qualifications we encourage you to apply even if you dont feel like you meet all our requirements. We want to know about your passions achievements learning and growth. If this role excites you start a conversation with us!

Benefits for you

• An extra day off for your Birthday
• Overtime opportunities paid at X 1.5 basic hourly rate
• Saturdays paid at overtime.
• 20 days of annual leave per year PLUS Bank Holidays
• Four times death in service benefit.
• Internal Mentorship programme
• Working for WhatVans Van Dealer of the Year 2026.
• Working for Motor Traders Employer of the Year.
• Working for an official Great Place to Work
• Working for a workplace which champions women.
• Awarded Armed Forces Covenant Silver Award (RLS)
• Working with our award-winning team several of our team were recogniosed at the MT WIMT awards and we won silver at the internal communication and engagement awards for our new starter onboarding process.
• Auto-enrolment pension.
• Self-development journal
• Rygor Group Ranked 101 in SW Business Insiders Top 500 Companies
• Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy.
• Access to our wellness programme and Employee Assistance Programmes including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training.
• Long service recognition and annual leave increase after 5 years service.
• Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited
• Branded uniform
• Charities of the Year programme Army Sport sponsors and community engagement initiatives

About Rygor Auto

We are an award-winning multi-franchise Dealer group with branches across England offering extensive coverage for customers throughout the M5 M4 and M42 corridors.

Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading which opened in January 2023 and a new Mercedes-Benz passenger car site which opened in Heathrow in the Spring of 2024.

We have multiple industry and network awards under our belt and provide exceptional customer service. Whats more we are officially a Great Place to Work three years on the run meaning we really do have a great company culture which embodies our values of Rewarding Reliable and Respectful.

Hiring Process

1. We shortlist CVs online so make sure to include information about yourself that makes you stand out.
2. You may received a short screening call with our hiring manager or a member of our people team.
3. Come to site and meet the team have a tour and lets have a chat so we can get to know each other better. Your interview will include a chat with the hiring manager and potentially an interview task.
4. If your application is successful well be excited to make you an offer

Diversity Equity Inclusion and Belonging (DEIB)

At Rygor were committed to cultivating an environment that promotes diversity equity inclusion and belonging. We are an award-winning community of professionals from all walks of life and we believe our unique qualities should be celebrated. Its essential to us that you bring your authentic self to work every single day no matter your age ethnicity religion citizenship gender identity sexual orientation disability status caring responsibilities neurodiversity or otherwise.

Support-If you need to make reasonable adjustments to our process please let us know so we can talk about how we can best support you and make the adjustments that may be needed.

DBS: Please be advised that successful applicants to Rygor or any of our associated businesses may be subject to satisfactory completion of a DBS check prior to joining the business.

Required Experience:

IC