Technical Support Officer LHC

Are you a proactive and detail-oriented construction professional with a passion for the built environment and project support Were searching for a dynamic Technical Construction Support Officer who thrives on supporting clients and suppliers in delivering a smooth project delivery for homes and public buildings.If youre looking for a varied role where you can put your construction expertise into practice broaden your experience and make a real impact wed love to hear from you.

And in return you can expect:

As a Technical Support Officer in our Midlands region you will play a key role in delivering added value services to clients and supporting the successful operation of LHCPG frameworks. Youll track projects once they have been awarded through LHCs frameworks and ensure that they are running smoothly. Working closely with the Senior Technical Support Manager and the wider LHC team you will provide both project and technical support helping clients partners and contractors to achieve successful procurement and project outcomes. From attending prestart and progress meetings site visits reviewing technical documentation cost management and mediation between clients and contractors this is a fantastic opportunity for any construction professionals who are looking to strengthen their knowledge and skills in a wide range of construction principles.

Youll also act as a trusted point of contact for a range of stakeholders and help ensure compliance with framework requirements support quality assurance activities and represent LHC across the construction and procurement sectors.

Key aspects of the role include:

• Supporting projects throughout their lifecycle from RIBA stages 0 7 including attending pre start and progress meetings monitoring progress and helping to resolve project-related issues as they arise
• Building and maintaining strong relationships with public sector clients suppliers contractors and other key stakeholders
• Providing technical support including the review of tender documentation validation of contractor pricing and guidance on LHC frameworks and services
• Undertaking site and factory visits to monitor quality compliance and adherence to specifications
• Promoting LHCs products and services through stakeholder engagement industry events and marketing activities
• Tracking projects once they have been awarded to ensure that they are running smoothly

What we are looking for:

Youll have experience within the construction building or housing sector and a good understanding of building products services and project delivery. Were looking for someone who enjoys building relationships is comfortable working independently and can provide practical support and advice to a wide range of stakeholders. Youll also have:

• At least five years experience working in a building construction or housing environment
• A vocational qualification in a building construction or technical discipline
• A good understanding of construction products services and technical documentation
• Experience using databases CRM systems or platforms such as Microsoft Dynamics
• Strong communication skills with the ability to engage confidently with everyone from site teams to senior leaders
• Excellent organisational skills and the ability to manage a varied workload across multiple projects and locations
• A proactive approach to problem-solving with the confidence to work independently and take ownership of tasks
• The ability to develop and maintain effective working relationships with clients contractors and colleagues

Please review the attached Job Description and Person Specification for further information on the role key responsibilities and essential criteria.

Key dates:

• Virtual first-stage interviews: w/c 28th September 2026
• In person final-stage interviews: w/c 5th October 2026

It is encouraged that all candidates submit a cover letter to support their application. Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified