Technical Solutions Engineer

As a Technical Solutions Engineer at Diligent you will play a critical role in supporting complex and enterprise pre-sales engagements by designing prototyping and demonstrating tailored GRC solutions. You will partner closely with Sales Customer Success Product and Professional Services to translate sophisticated customer requirements into compelling technical solutions that accelerate deal velocity and drive technical wins.

This role is ideal for someone who enjoys hands-on technical work customer-facing problem solving and building prototypes and automations that showcase how modern GRC platforms integrate into enterprise ecosystems.

This role operates on a hybrid model with 50% office-based work required and is open to candidates based in London.

Regrettably we are unable to provide visa sponsorship so you must be eligible to work in the UK.

Pre-Sales Technical Execution

• Partner with Sales and other members of the Solutions team to support mid-market and enterprise GRC opportunities
• Own the technical pre-sales win for assigned deals including solution validation design and risk mitigation
• Design and deliver tailored demos technical deep dives and proof-of-concepts (POCs)

Solution Prototyping & Automation

• Build demo prototypes automation scripts and integration examples using languages such as Python
• Develop solutions and workflows to demonstrate:

o Data ingestion and transformation

o API-based integrations

o Process automation and orchestration

• Leverage REST APIs to integrate Diligent with third-party enterprise systems
• Expert at using AI and applying it to solution delivery

Technical Storytelling

• Translate complex GRC use cases into clear value-driven technical narratives
• Prepare demo assets technical diagrams and supporting materials for customer engagements
• Confidently present to technical business and executive stakeholders

• Work closely with Product Management to:

o Stay current on new capabilities and roadmap

o Provide structured feedback from customer engagements

• Collaborate with Marketing on webinars conferences and thought-leadership initiatives
• Support internal enablement by sharing reusable demo assets and technical patterns

• 3 years of experience in a customer-facing technical role within B2B SaaS or enterprise software such as Pre-Sales Engineering Technical Consulting Solutions Architecture Software Implementation or Integration
• Strong proficiency in Python including experience with REST APIs data handling and transformation and automation scripts and tooling
• Familiarity with common Python libraries such as Pandas and Requests.
• Exposure to workflow automation platforms data pipelines and ETL processes security tooling and either audit or compliance tooling
• Experience building demo environments or reusable technical tools
• Experience supporting enterprise or regulated customers
• Comfortable engaging with senior stakeholders and complex buying committees
• Proven ability to balance technical depth with business value articulation
• Curious proactive and comfortable operating in fast-moving environments

• Experience working within a Governance Risk Compliance Audit environment
• Experience with GRC platforms regulated industries or enterprise data workflows is a strong plus

#LI-SK2

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligentsEEO PolicyandUS EEOCs Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at