Technical Lead (Operator)

Closing Date

Job Title: Technical Lead (Operator)

Location: This role covers Hampshire and the Isle of Wight we can be flexible with base location within our region. Travel to site will be required and we offer hybrid working for desk-based duties.

Contract Type: Permanent

Hours: 37 hours per week Monday - Friday

Salary: Up to 45000 depending on skills and experience

About the role

As a Technical Lead you will play a pivotal role in shaping and delivering a high-quality blended learning experience that combines robust theoretical knowledge with practical hands-on training for our water process operators.

Youll bring significant knowledge of water treatment processes or a strong background in water treatment operations and a talent for translating complex processes into clear accessible learning. Youll thrive in a fast-paced environment managing multiple priorities while contributing to the continuous improvement of our training offer.

This is a fantastic opportunity to influence the future of operator training and make a real impact on operational excellence.

What youll be responsible for:

• Deliver engaging and effective training sessions to new and existing operators
• Develop and maintain training materials and assessments aligned with regulatory and operational standards
• Facilitate practical on-the-job learning that reinforces theoretical concepts
• Monitor learner progress and provide constructive developmental feedback
• Collaborate with operational teams and subject matter experts to ensure training reflects current practices
• Drive continuous improvement by identifying opportunities to enhance training delivery and content

What youll bring to the role:

• Demonstrable experience in Water Resources and Production and/or a deep understanding of water treatment processes
• Strong communication skills both written and verbal for delivering training and engaging with stakeholders
• Excellent organisational and time management skills with the ability to manage multiple projects simultaneously
• A proactive problem-solver who can identify learning challenges and implement effective solutions
• Skilled at building strong relationships with learners colleagues and subject matter experts
• Able to adapt training styles to meet diverse learning needs
• Passionate about developing others and committed to continuous improvement

About Southern Water

Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 2025-30 this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact influence major strategic decisions and drive long-term value creation.

Our mission is to protect and enhance life through water and we need passionate people to help us achieve it. If youre inspired by our purpose and believe you can contribute apply today. You dont need to meet every criterion; what matters most is your drive to make a difference.

If this role isnt quite what youre looking for but are keen to be contacted about opportunities at Southern Water you can register your details here: Introduce Yourself (- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process please let us know.

Additional information

In line with Southern Waters security requirements successful candidates will be required to provide evidence of their identity eligibility to work in the UK criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all preemployment checks including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting which may involve providing additional documentation.