Technical Lead (evec)

EVECs goal is to remove barriers to EV ownership by providing the UKs most affordable and accessible smart EV chargers. EVEC is experiencing rapid growth and continues to develop products and processes to support our customers.

EVEC is seeking a hands-on and highly capable Technical Lead to support the installation maintenance and ongoing performance of EV charging solutions. This hybrid role combines technical support field-based diagnostics and product testing.

EVEC is part of the For Everyone Group a fast-growing ambitious business with a specialised portfolio of brands and products spanning across multiple sectors.

Key Responsibilities

• Provide internal technical support to both Technical and Customer service teams
• Assist with escalation handling for complex technical issues
• Attend customer and partner sites to support EV charger installations
• Assist in identifying recurring product issues and improvement opportunities
• Diagnose and resolve on-site faults across new and existing systems
• Support testing of new EV charger products and firmware updates
• Support returned product analysis and fault identification
• Deliver technical support via video calls for key customers
• Assist with pre-installation technical consultations

Details

• Role reports to Technical Director within the Technical Team
• Competitive Salary & Benefits
• Full time: 37.5 hours per week Monday-Friday

Benefits

• 25 Days Holiday Bank Holidays 1 day additional per year of employment up to 28 days
• Free on site parking with EV charging available
• Regular social events and charity fundraisers
• Training and Development support from a dedicated People Team
• Life Insurance Cover
• Health & Wellness Support along with access to EAP Service

Required Experience:

Senior IC