Technical Implementation Manager Embedded Finance

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Rippling Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

About the team

The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales strategy product and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales solution design and API integration stages serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market

What youll do

As a Technical Implementation Manager you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners shopping carts and payment gateways. You will turn agreed business requirements and solution designs into actionable plans orchestrating cross-functional teams and external stakeholders to deliver on time on scope and to a high quality bar. Youll sit at the intersection of Sales Solutions Engineering Product and Operations ensuring that every phase from presale through golive and early optimisation runs smoothly.

This role is based in London (3 days in office).

Responsibilities:

• Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans operating rhythms and execution strategies for endtoend partner integrations (from scoping through full launch).

• Own overall project management for client product integrations including internal and external communication risk and dependency management and daytoday orchestration of workstreams across onboarding configuration testing/certification and pilot/launch.

• Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders ensuring functional flows architecture and timelines are clearly understood and adhered to.

• Drive a core project team across all phases of the sales and delivery lifecycle: predelivery with commercial/sales managers and solution architects delivery with solution engineers and postdelivery with technical account managers and support/operations teams.

• Coordinate crossfunctional approvals and inputs from internal stakeholders (e.g. legal compliance privacy risk operations finance product) to secure timely signoff on proposed solution designs and integration approaches.

• Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration balancing roadmap constraints with committed client timelines and escalating tradeoffs where required.

• Collaborate with internal PMO or program functions to align partnerspecific delivery milestones with broader product roadmaps and operational readiness plans.

• Apply professional services methodologies and disciplined project management practices (governance RAID logs KPIs status reporting) to manage complex multiworkstream efforts spanning multiple regions and stakeholder groups.

• Track and communicate clear metrics across your portfolio (e.g. timetogolive adherence to plan quality of launch) and lead structured postlaunch reviews to drive continuous improvement of our integration playbooks.

Who you are

Were looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have but are not mandatory.

Minimum qualifications:

• Bachelors degree in a related field.

• 5 years of experience in Product Delivery Management or Project Management managing complex multistakeholder technology or financial services implementations.

• 5 years of professional services or clientfacing delivery experience in a highpaced environment (e.g. consulting systems integration or enterprise implementation).

• Demonstrated experience with global payment products or technologyled business solutions and the ability to translate product capabilities into practical integration plans for partners.

• Proven track record of successfully delivering crossfunctional projects with stakeholders from diverse backgrounds and job functions including Clevel executives technical teams and operations.

• Exceptional written and verbal communication and presentation skills including the ability to lead steering meetings write clear status updates and influence decisions without direct authority.

Preferred qualifications:

• Experience delivering largescale partner integrations in fintech payments or adjacent regulated industries (e.g. card schemes payment gateways global acquiring or embedded finance).

• Handson experience working with or alongside integration engineers solution architects or technical program managers on APIbased integrations including familiarity with common web and API concepts.

• Formal training or certification in project management or agile delivery (e.g. PMP PRINCE2 Scrum Master) and comfort setting up operating rhythms such as standups steering committees and executive readouts.

• Experience managing enterprise or strategic accounts as part of a broader account team including navigating commercial sensitivities while protecting delivery quality and scope.

• Ability to thrive in a fastmoving ambiguous environment balancing structured methodologies with pragmatic decisionmaking to keep complex projects moving forward.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Manager