Technical & Fabric Supervisor

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Role Title

Technical & Fabric Services Supervisor

Job Family

Operations

Role Level

P2

Location

Kensington Olympia

Reports To

Technical Operations Manager

Interfaces

Internal: Operations Procurement Finance Health & Safety Leadership Team

External: Subcontractors Customers Paying Clients

Company

If youre looking to step up your career JLL Workplace Management is the perfect professional home. At JLL youll have a chance to innovate with the worlds leading businesses put that expertise into action on landmark projects and work on game-changing workplace and facilities management initiatives. Youll also make long-lasting professional connections through sharing different perspectives and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management!

Role Purpose

The Technical & Fabric Service Supervisor reports directly to the Technical Operations Manager with direct line management responsibility for the engineering team. This role is accountable for effective people management and serves as a key stakeholder in delivering critical facility operations with 100% uptime standards.

Responsibilities

Team Leadership & Management:

Supervise coordinate and lead the site-based engineering team in delivering the JLL Statement of Work. Provide direct line management for day engineering teams. Perform appraisals for direct reports and set clear individual objectives. Handle HR administration including sickness return to work and investigations. Review engineering competency identify skills gaps and manage future training requirements. Ensure contract is staffed by competent teams with effective succession planning. Maintain minimum staffing levels onsite and arrange shift coverage as required. Coach team members to ensure consistent capability across the engineering team.

Technical Operations & Systems Management:

Operate all facility systems competently effectively and efficiently

Control all activities relating to technical operation of building systems including MEP & Fabric assets

Ensure compliance with statutory regulations and Critical Facilities Risk Management standards

Monitor utilities usage and report abnormalities or energy savings to client

Manage onsite critical spares including site stock register and monthly auditing. Ensure asset database accuracy and updates within the CAFM System

Provide emergency engineering relief cover

Act as the Duty Authorised Person (LV) if required

Issue relevant site Permits as part of the Safe System of Work

Oversee the completion of PPM and reactive tasks reporting to stakeholders

Supervise and lead all aspects of the teams service delivery including quality & completion of tasks

Identification of critical plant and materials required to keep the clients plant functioning effectively

Supervise sub-contractors through planned and reactive maintenance reporting on findings and driving forward solutions with the client

Ensure Plant areas workshops stores changing and rest areas etc. are kept to the highest level of housekeeping driving standards through the team

Participate alongside team members on Event Days attendance may be required outside of business hours this may also be required depending on event criticality

Coordinate with key stakeholders across the Events planning teams in addition to the FM team building solid relationships and trust to be the trusted partner in respect of MEP & Fabric

Client & Stakeholder Management:

Work closely with Account Team to achieve 100% Critical Facilities uptime

Attend weekly operations meetings and client meetings as requested

Support projects contractors and planned/reactive MEP & F works

Ensure immediate notification of critical equipment issues with relevant reports and recommendations

Prepare specialist vendor visits for site FM approval

Act as technical support function for the team during critical works & events

Reporting & Documentation:

Manage Monthly and Quarterly Engineering Reports ensuring significant events are noted

Prepare information for monthly Engineering and KPI reports

Compile and control engineering risk register

Report on critical systems availability and asset reliability

Handle critical incident (2-2-2) and near miss reporting with after-action reviews. Provide technical reports and improvement recommendations as required

Manage debit and WIP review and updates.

Health & Safety Leadership:

Proactively promote Safety First culture in line with JLL Cardinal Rules of Safety.

Ensure safe professional and conscientious conduct of all Personnel

Drive Health and Safety culture throughout the team

Apply knowledge of safe systems of work and compliance requirements.

Additional Duties:

Communicate and implement technical/legislative updates effectively

Participate actively in site escalation processes including on-call emergency response

Provide ONWH support for critical works when required

Become familiar with REM contract administrative requirements and JLL processes.

Essential Qualifications and Requirements

Technical Qualifications:

Minimum 5 years relevant experience in Critical Environments including Banking HQ and Data Centres. C&G Parts 1 & 2 or equivalent/higher qualification. 18th Edition IEE: Wiring and Installation. HV/LV Authorised Person qualification. C&G 2391 test and inspection; BS 7671:2001 for inspection testing and certification.

Skills & Experience:

• Strong communication skills across all staff levels
• Proven ability to lead motivate and direct teams of engineers and supervisors. Financial knowledge for Debit and WIP Reports
• Advanced IT and report writing capabilities
• Ability to work under pressure while remaining calm and clear-thinking
• High level of initiative with drive for continuous operational improvement
• Full understanding of customer needs and expectations
• Ability to comprehend and act on verbal and written instructions.

Personal Attributes:

• Smart presentable corporate appearance
• Enthusiasm and demonstration of pro-activity diligence and alertness. Integrity honesty and punctuality
• Willingness to participate in internal training programmes
• Commitment to attending on/off-site training which may require nights away from home
• Previous experience considered even if not meeting all technical qualifications subject to Operations Director approval.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.