Technical Business Analyst

About Atos Group

Atos Group is a global leader in digital transformation with c. 56000 employees and annual revenue of c. 7.2 billion (at the go-forward perimeter) operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris.

The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world the Group enables its customers and employees and members of societies at large to live work and develop sustainably in a safe and secure information space.

Digital Application Services (DAS) delivers and supports the applications platforms and digital capabilities that enable effective business operations. It plays a key role in modernising services improving resilience and ensuring teams have the tools to operate efficiently. Within DAS the Business Analysis and Customer Experience (BA & CX) team drives technology-enabled change across digital services. Working closely with product engineering and operational teams it defines requirements analyses impacts and supports the delivery of robust scalable user-centred solutions with a strong focus on continuous improvement.

We are looking for a strong Technical Business Analyst to work on complex digital and technology change. This role is suited to an experienced analyst who is equally comfortable working with business stakeholders and technical delivery teams and who can translate business needs into clear structured and actionable requirements for design build test and implementation.

You will take ownership of analysis across the full delivery lifecycle from discovery and definition through to delivery support and continuous improvement. You will be expected to analyse processes systems integrations APIs data flows and business rules and to produce high-quality artefacts that support solution design and delivery. You will work closely with product owners engineers architects testers delivery managers and operational stakeholders to ensure solutions are feasible well-defined traceable and aligned to customer business and regulatory needs.

Where purpose meets career

• Training & Growth Be part of an established Business Analysis community with strong ways of working peer support and real opportunities to build delivery and technical analysis skills. The role also offers exposure to complex digital change helping candidates grow fast and broaden their experience.
• Variety & Collaboration This role offers the chance to work across teams projects and clients giving candidates broader experience and more variety in their day-to-day work. Alongside the local account team they are also part of a wider BA and CX practice with strong collaboration shared standards and support.
• Impact Work on services that reach millions of users and deliver outcomes that matter. The scale complexity and service impact make this a motivating role for candidates who want their analysis to drive meaningful change.

Key Responsibilities

As a Technical Business Analyst you will:

• Lead analysis activities across discovery design and delivery bringing structure and clarity to complex business and technology change.
• Elicit analyse and document business functional and non-functional requirements using appropriate techniques such as workshops interviews observation document analysis and data investigation.
• Translate business needs into clear user stories epics acceptance criteria business rules and supporting artefacts that are ready for technical design build and test.
• Analyse end-to-end processes customer journeys system interactions and operational impacts to identify improvement opportunities and inform solution options.
• Work closely with engineers architects and solution designers to define system behaviour integration points interface requirements API interactions and technical dependencies.
• Produce and maintain high-quality technical analysis artefacts including process models data mappings source-to-target mappings sequence diagrams logical flows and traceability documentation.
• Analyse structured and unstructured data to support solution definition impact assessment defect investigation and decision-making.
• Support backlog refinement and prioritisation with Product Owners and delivery teams ensuring requirements are clear testable traceable and aligned to business value.
• Assess change impacts across systems processes data and teams identifying risks assumptions constraints and dependencies.
• Work with test teams and stakeholders to support test scenario definition validation defect triage and solution acceptance.
• Champion customer and colleague needs throughout analysis and delivery ensuring solutions are practical usable and aligned to the intended experience.
• Collaborate effectively within agile multidisciplinary teams and contribute to continuous improvement in analysis standards ways of working and team capability.

Skills and experience we cant do without:

• Technical Business Analysis experience: Significant experience working as a Technical Business Analyst or Business Systems Analyst in complex technology delivery environments.
• Requirements definition: Proven ability to elicit analyse and document business functional and non-functional requirements and to produce high-quality user stories acceptance criteria and supporting analysis artefacts.
• API and integration analysis: Strong experience analysing APIs integrations interfaces system interactions integration patterns and technical dependencies across complex application landscapes.
• Data mapping data flows and SQL: Hands-on experience working with data mapping data flows with the ability to write or interpret SQL queries and understand underlying data structures.
• Process modelling and design artefacts: Ability to produce clear structured documentation including process models process flows workflow diagrams sequence diagrams data flows business rules and other supporting design artefacts.
• Impact assessment: Proven ability to assess change impacts across processes systems integrations data teams and customers identifying risks assumptions constraints and dependencies to support informed decision-making.
• Agile delivery: Proven experience working in agile multidisciplinary teams supporting backlog refinement iterative delivery and collaboration across product engineering architecture and test.
• Stakeholder management: Strong stakeholder engagement facilitation communication and influencing skills with the ability to work effectively with both technical and non-technical audiences.
• Problem-solving and delivery focus: Strong analytical thinking structured problem-solving and the ability to manage ambiguity while maintaining pace and quality.
• Tools: Practical experience using analysis and collaboration tools such as JIRA Confluence Visio or equivalent.
• Security clearance: SC cleared or eligible to obtain SC clearance.

Please note that this is a Glasgow-based role and there is a strong expectation that you will attend the Atos Capella office in Glasgow two to three times per week.

Benefits

• 25 days annual paid leave plus national holidays
• Pension scheme with contributions matched up to 10%
• Private Medical Scheme
• Life Assurance
• Income Protection
• Flexible Benefits Programme
• Unlimited learning and development opportunities

Here at Atos diversity and inclusion are embedded in our DNA.Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos.