Technical Account Manager (Technical Advisory)
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Job Summary
Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable secure and maintainable.
Integrating seamlessly with Claude Code Codex Cursor GitHub Copilot Gemini and Devin we help over 75% of the Fortune 100 build trusted reliable compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia ServiceNow Goldman Sachs AstraZeneca and Ford Motor Company count on us to provide independent explainable consistent review and governance of their AI-generated code via products like:
SonarQube: The worlds leading AI code review and verification platform.
SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin Bochum Dubai Geneva London Singapore Tokyo and Washington D.C. We move with a mindset we call CODE:
Committed to our customers and community.
Obsessed with quality.
Deliberate in our decisions.
Effective as one team.
With over $400M in revenue and profitable fast-paced growth we are building the backbone of the AI software revolution. If youre hungry to have an impact want to build at a fast pace and ready to work at the forefront of AI we want to hear from you.
- Grow the usage of the Sonar solution within Accounts
- Increase the overall Account Sonar maturity
- Lower the risk of Account churn or downgrade
- Increase Account satisfaction reduce the number of escalations
- Increase the number of Sonar sponsors in the Account
- Establish and maintain Sonar as a Trusted Advisor in the Account
- Entice Accounts to stay current on an Active version of Sonar to get maximal value
- Influence Sonar roadmap to meet Account needs
- Actively listen and formalize Account technical pains or other adoption inhibitors
- Work on plans to overcome customer pains and inhibitors
- Report product technical or functional gaps internally and advocate for their resolution
- Evangelize/Promote theSonar methodology to govern continuous Code Quality and Security improvementsto the customer
- Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
- Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases as well as collecting feedback
- Recruit customer development teams not currently using Sonar Upgrade customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
- Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
- Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
- Make sure that the Accounts Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
- Run Quarterly Business Reviews (QBR) with Account Sales representatives
- Execute Sonar deployment audits identify gaps and drive remediation plans for Accounts
- Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context provide inputs on the Commercial strategy
- Keep yourself constantly up to date knowledge of the technical status of the Account technical progress threats and opportunities for improved maturity
- Track product development within Sonar in order to maintain product expertise
- Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how theyre enjoyed by users
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills and the ability to formalize and abstract elements expressed by customers and partners
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team receiving and giving feedback as well as sharing knowledge
- Attention to details
- A can-do attitude: challenging the status quo leading and contributing to key improvements and innovationsAutonomy to run your activity/plans with limited supervision
At Sonar we believe that our diversity is our strength. We are a global company that values and respects different backgrounds perspectives and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
If you need any accommodation please reach out to us at emailprotected.
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
Applications that are submitted through agencies or third party recruiters will not be considered.
Required Experience:
IC
About Company
Bad code is risky business. AI-generated or written by humans, Sonar ensures top-tier code quality & security. Protect your organization from bugs and vulnerabilities that jeopardize customer trust, damage your reputation, and undermine developer experience.
