Talent Ops Specialist

Siena is the Agent of Record for consumer brands. One agent that owns the entire customer journey running on a shared intelligence layer no point tool can replicate.

Consumer brands run ten or more disconnected tools to manage their customers. We collapse that stack into a single agent. It started with support the hardest surface a brand has and it expands from there: Shopping Agent Social Agent Siena working alongside a brands own operators. One agent across every surface with shared memory shared context and shared tools.

Hundreds of brands already run real customer volume on Siena in production. This is built working and growing and we are racing to build what comes next.

We are a small fully distributed global team. We have built leverage into how we work which is what lets a team this size move at the speed we do.

We hire athletes. Everyone here owns real outcomes defaults to writing over meetings communicates with directness and acts the moment they see something worth acting on. Low ego high standards fast clock.

If you want to own real problems rather than close tickets keep reading.

The Role

Hiring at Siena is ramping up so were looking for the next athlete to join our Talent Ops team.

Youll own the candidates first experience of Siena end to end: triage first screen feedback follow-through. Youre accountable for the quality and experience of everyone who makes it through your part of the process as well as the experience of the ones who dont.

Recruiting at Siena is owned not handed off. Youll stay close to the candidate close to the Talent Ops Manager and close to the tools that run the work so nothing gets lost between hand-offs.

What youll own

• Inbound triage and first-round screens across our highest-volume and highest-stakes roles

• Every candidates answer on time. This is the standard the function is built around.

• Scheduling and logistics across a growing slate of live roles

• Ashby kept immaculate. Pipelines notes statuses always current. If its not clean in Ashby it didnt happen.

• AI in your workflow. Claude and tools like it arent optional; you use them to run the work not just draft an email

• Occasional sourcing support when volume calls for it. Outbound stays with the Talent Ops Manager but youll pitch in when the moment needs it

What you bring

• Agency background whether that meant volume at pace or a handful of searches done with real precision

• You treat every candidate like a relationship not a transaction - including the ones who dont move forward.

• Time at a boutique agency or a startup at Series A or earlier. Youve worked without a playbook and youre comfortable building one

• Comfortable building real workflows with Claude or similar. This isnt optional here its how the job gets done.

This role is not for you if

• You want a fully scoped queue and clear instructions before youll act. This role runs on judgment not a checklist.

• You think candidate feedback is optional once someones a no. Here its the standard the whole function is built around.

• Youre waiting for the next direction before youll take real ownership. The ownership is yours just check on alignment

• You want to skip the AI tooling and do things the old way because its familiar. Thats not on the table here.

• Youre looking for a pure headhunting or closing role. This is the operational and candidate-experience layer and its just as demanding.

• You need a manager checking your work daily to feel confident its right. Youll be trusted to run this and expected to flag it yourself when somethings off.

The deal

Six-month fixed-term contract with potential to transition to a permanent role at the end of the term based on performance and business need

• Real ownership. You will own problems not tasks with the autonomy to solve them your way and the trust to do it without a manager in your inbox.

• Work that ships and matters. What you build reaches real consumer brands fast.

• A category we are creating. The Agent of Record is new ground with unsolved problems and cutting-edge models not a crowded field to compete in.

• A team that respects your judgment. Globally distributed async-first low bureaucracy. We hire adults and treat you like one.

• Great salary plus equity or stock grants. Own a piece of what you build.

• Learning budget. If you are growing so are we.

• AI-fluency by default. Few places will push your work with production AI further or faster.

The people who thrive here are curious customer-obsessed and take ownership without being asked. They fix problems first and explain later. Theyre direct about feedbackboth giving and receiving itbecause they care more about getting things right than being polite.

They maintain high standards while moving at startup speed and they build real relationships with teammates because they know thats how great work gets done. When things get tough they adapt and keep pushing forward.

The people who thrive here treat AI like a natural extension of themselves. Theyve built their own ecosystem of agents - some for research others for debugging writing analysis or writing code. They know which AI works best for what problem.

Everyone gets premium accounts (ChatGPT Claude Perplexity Pro Cursor Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each others AI workflows.

At Siena were not just looking for people who can do a job. Were looking for people who want to break boundaries create the future and reshape industries. If thats you we look forward to your application.

We use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at .

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics sexual orientation gender identity or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds experiences perspectives and abilities.

Required Experience:

IC