Systems Training Specialist
Job Summary
- Formulate and execute a comprehensive training strategy for Adult Social Care users.
- Perform training needs assessments to identify learning requirements.
- Develop detailed training plans aligned with project milestones and delivery goals.
- Support activities that promote business readiness and user adoption.
- Design engaging user-centric training materials and documentation.
- Develop:
- User Guides
- Quick Reference Guides
- Process Maps
- Training Presentations
- Supporting Learning Resources
- User Guides
- Ensure all materials accurately reflect Adult Social Care processes and Mosaic functionality.
- Design implement and manage a Google-based training microsite.
- Organize and upload training resources and documentation.
- Create an accessible knowledge hub for end users.
- Ensure materials are current and easily accessible.
- Conduct Mosaic system training for Adult Social Care staff and stakeholders.
- Lead workshops system demonstrations and training sessions.
- Offer post-training support and guidance to users.
- Evaluate training effectiveness and identify additional support needs.
- Collaborate closely with project teams managers and operational staff.
- Support organizational change and system adoption initiatives.
- Build and maintain positive relationships with key stakeholders.
- Provide regular updates on training progress and delivery.
- Recent experience delivering Mosaic Adult Social Care training.
- Experience in developing and delivering systems training programmes.
- Proficiency in producing:
- Training Plans
- User Guides
- Learning Materials
- Process Documentation
- Reference Materials
- Training Plans
- Experience in building and maintaining Google Sites / Google Microsites.
- Strong understanding of Adult Social Care processes and workflows.
- Excellent presentation facilitation and communication skills.
- Experience in supporting system implementation transformation or change projects.
- Ability to translate technical system functionality into user-friendly training content.
- Experience working within Local Authority Adult Social Care services.
- Experience supporting Mosaic implementations or upgrades.
- Digital learning or e-learning experience.
- Change management or business change experience.
- Project delivery experience within Local Government.
- 450.00 per day (Umbrella)
- 3 Month Contract
- Hybrid Working
- 1 Day Per Month On-Site Until Delivery Phase
- Bi-Weekly Pay
- Opportunity to lead a key training workstream within a major Adult Social Care programme.
- Ownership of training strategy material development microsite creation and delivery.
- Work within a collaborative project environment driving successful system adoption.
Required Skills:
Essential Requirements Recent experience delivering Mosaic Adult Social Care training. Experience developing and delivering systems training programmes. Experience producing: Training Plans User Guides Learning Materials Process Documentation Reference Materials Experience building and maintaining Google Sites / Google Microsites. Strong understanding of Adult Social Care processes and workflows. Excellent presentation facilitation and communication skills. Experience supporting system implementation transformation or change projects. Ability to translate technical system functionality into user-friendly training content. Experience working within Local Authority Adult Social Care services. Desirable Requirements Experience supporting Mosaic implementations or upgrades. Digital learning or e-learning experience. Change management or business change experience. Project delivery experience within Local Government. Whats on Offer 450.00 per day (Umbrella) 3 Month Contract Hybrid Working 1 Day Per Month On-Site Until Delivery Phase Bi-Weekly Pay Opportunity to lead a key training workstream within a major Adult Social Care programme. Ownership of training strategy material development microsite creation and delivery. Work within a collaborative project environment driving successful system adoption. Suitable for candidates with experience as a Systems Training Specialist Mosaic Trainer Adult Social Care Trainer Systems Trainer Digital Learning Specialist Learning & Development Consultant Business Change Trainer Training Consultant or Systems Implementation Trainer.