Systems Support Manager (Projects)

Suffolk Jobs Direct

Job Location:

Lowestoft - UK

Yearly Salary: £ 44075 - 48226

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

Description

East Suffolk Council
Location: Riverside Lowestoft NR33 0EQ and Melton Woodbridge Suffolk IP12 1RT
Salary: 44075 - 48226 per annum
Hours: 37 hours per week
Contract: Fixed term Contract for 12 months initially

About the role

Were looking for a self-motivated and detail-oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP).

This is a fantastic opportunity to provide oversight coordination and assurance across multiple systems-based projects within ARP and act as the project manager for some system-based projects.

We welcome applications from people of all backgrounds lived experiences and neurodivergent individuals.

If youre passionate about making a difference and want to work in a supportive and inclusive environment where everyone can thrive wed love to hear from you.

What youll need

The role strengthens the capacity of the Systems Team by providing dedicated systems project management support to deliver ARPs strategic priorities and contribute to continuous improvement across all partner councils.

Key strengths include:

Experience working with Revenues and Benefits systems and coordinating systembased projects
Analytical inquisitive and solutionsfocused
Strong communication skills and confidence in building effecting working relationships
Experience working within a Systems ICT or technical support environment
Technical problem solving
Customer-focused with a commitment to engage and consult to deliver service improvements
Resilient under pressure
Flexible open and a positive attitude to change
And above all motivation.

We encourage you to review the full job description and person specification for more details.

Why join us

We offer a supportive and flexible working environment with a range of benefits including:

Generous leave entitlement (equivalent to 25 days a year increasing to 31 days after 5 years service plus bank holidays).
Local government pension scheme.
Flexible working arrangements.
Learning and development tailored to your role.
Agile working mainly home-based with occasional office working.
Full training and ongoing support.
Health and wellbeing initiatives.
A culture that values continuous learning and development.
Career progression opportunities.

Further information

If you would like to have an informal conversation about the role please contact Phil Butler Revenues and Benefits Service Manager (Support) by either calling or emailing

Closing date: 11.30 pm on 8 June 2026.

Interview date: 17 June 2026.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (Word) and ARP Values (pdf).

Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note CVs (Curriculum Vitae) are not accepted.

For more information visit theHow to Apply section of our Career Site.

Required Experience:

Manager

DescriptionEast Suffolk CouncilLocation: Riverside Lowestoft NR33 0EQ and Melton Woodbridge Suffolk IP12 1RTSalary: 44075 - 48226 per annumHours: 37 hours per weekContract: Fixed term Contract for 12 months initiallyAbout the roleWere looking for a self-motivated and detail-oriented individual to jo...