Systems, Insight & Intelligence Analyst (Street Scene)

To provide high-quality business intelligence performance reporting data analysis and insight services to the Environment Directorate supporting operational and strategic decision-making across Street Scene and wider Council services.

The postholder will be responsible for collecting analysing and interpreting complex datasets from multiple sources developing meaningful intelligence products and delivering evidence-based insights that support service improvement performance management and corporate priorities. The role will act as a key link between data systems and operational services ensuring managers have access to accurate and timely information to inform decision-making.

Working within the Street Scene Service Support Team the role will also support system development automation research projects and analytical initiatives across the Environment Directorate.

• Develop maintain and deliver performance reports dashboards and management information for Street Scene and Environment Services.
  
• Collect analyse and interpret complex datasets from multiple internal and external sources.
  
• Produce actionable insight to support operational and strategic decision-making.
  
• Develop and maintain Power BI dashboards visualisations and automated reporting solutions.
  
• Use advanced Excel Power BI and other analytical tools to generate performance intelligence.
  
• Undertake data transformation modelling and analysis using Python and/or R where appropriate.
  
• Support the migration cleansing validation and management of data across service systems.
  
• Act as a super-user for Environment Directorate systems and applications.
  
• Monitor service performance against key performance indicators and corporate targets.
  
• Identify trends risks opportunities and areas for improvement through detailed analysis.
  
• Support managers in understanding and applying data to improve service delivery.
  
• Produce accurate and timely reports for senior managers service leads and elected members.
  
• Translate complex statistical information into clear accessible reports for non-technical audiences.
  
• Support business planning service reviews and policy development through evidence-based analysis.
  
• Conduct research surveys audits and evaluations to support service improvement initiatives.
  
• Undertake literature reviews and evidence gathering to inform best practice and future service development.
  
• Develop and improve automated data collection reporting and intelligence processes.
  
• Support corporate and service-specific projects requiring analytical expertise.
  
• Provide guidance and advice to managers and stakeholders on performance data and analytical methodologies.
  
• Contribute to the development of a data-driven culture across the Council.
  
• Support colleagues through training knowledge sharing and analytical best practice.
  
• Maintain accurate documentation standard operating procedures and data governance processes.
  
• Ensure compliance with data protection information governance and confidentiality requirements.
  

• Degree-level qualification in Data Analytics Data Science Statistics Mathematics Business Intelligence or a related discipline or equivalent relevant experience.
  
• Minimum two years experience producing reports statistical analysis and business intelligence solutions.
  
• Strong experience using Microsoft Power BI for reporting dashboard development and data visualisation.
  
• Advanced Microsoft Excel skills.
  
• Experience analysing and interpreting large and complex datasets.
  
• Strong understanding of performance reporting and management information.
  
• Experience communicating analytical findings to non-technical audiences.
  
• Ability to produce reports that influence service planning and decision-making.
  
• Strong numerical analytical and problem-solving skills.
  
• Excellent written and verbal communication skills.
  
• Ability to manage multiple projects and competing priorities.
  
• Experience developing relationships with stakeholders across multiple service areas.
  
• Strong attention to detail and commitment to data accuracy.
  
• Knowledge of data governance and information management principles.
  

• Experience using Python and/or R for data analysis and transformation.
  
• Experience using mapping software GIS or geospatial datasets.
  
• Project Management experience or qualification (PRINCE2 Agile or equivalent).
  
• Experience within Local Government Environmental Services or Public Sector organisations.
  
• Knowledge of performance frameworks and public sector reporting requirements.
  
• Experience supporting service transformation and improvement programmes.
  
• Experience working with automated data processes and workflow solutions.
  

• Location: Oakleigh Road Depot (Hybrid Working)
  
• Hours Per Week: 37 Hours
  
• Payment Frequency: Bi-Weekly Payments