role with a Local Authority
Job Summary:
The Sustainable Housing Support Worker provides intensive person-centred support to vulnerable individuals with complex needs including rough sleepers and those experiencing homelessness.
The role focuses on helping service users access sustain and succeed in accommodation through tailored support plans effective case management and multi-agency collaboration in line with housing legislation and safeguarding requirements.
Key Duties/Accountabilities (Sample):
Manage a caseload of vulnerable clients including rough sleepers and individuals with complex needs.
Assess needs and develop implement and review Sustainable Housing Support Plans risk assessments and needs assessments.
Support service users to access and sustain accommodation (Housing First dispersed flats shared housing PRS).
Build and maintain effective relationships to encourage engagement and positive behavioural change.
Provide practical support including accessing benefits reducing debt and improving independent living skills.
Ensure all casework complies with relevant housing legislation safeguarding policies and procedures.
Maintain accurate up-to-date records and input data into IT systems.
Work collaboratively with internal teams and external partners (e.g. social care NHS probation housing providers).
Respond to day-to-day enquiries safeguarding concerns and emergency situations.
Promote service user involvement participation and inclusion through group work and activities.
Contribute to team working service development and continuous improvement.
Support peer programmes and assist with staff induction/training where required.
Skills/Experience:
Proven experience supporting vulnerable individuals particularly those experiencing homelessness.
Experience working with clients with complex needs (e.g. substance misuse offending history mental health).
Strong ability to assess needs and develop support plans risk assessments and casework interventions.
Good knowledge of homelessness legislation welfare benefits and housing policy.
Understanding of safeguarding health & safety equality and social care frameworks.
Ability to manage a caseload and meet performance targets.
Strong interpersonal and communication skills with the ability to build trust and influence behaviour.
Experience of multi-agency working and partnership collaboration.
Good IT skills and experience maintaining accurate case records.
Ability to work independently while remaining accountable to management.
Additional Information:
Bi-Weekly Payments.
Based at Edmonton Green Library covering Enfield borough.
36 hours per week (typically 09:00 17:30 flexibility may be required).
Role involves working with high-risk and vulnerable individuals in community and accommodation settings.
No direct line management but supports team development and peer learning.
Proven experience supporting vulnerable individuals particularly those experiencing homelessness. Experience working with clients with complex needs (e.g. substance misuse offending history mental health). Strong ability to assess needs and develop support plans risk assessments and casework interventions. Good knowledge of homelessness legislation welfare benefits and housing policy. Understanding of safeguarding health & safety equality and social care frameworks. Ability to manage a caseload and meet performance targets. Strong interpersonal and communication skills with the ability to build trust and influence behaviour. Experience of multi-agency working and partnership collaboration. Good IT skills and experience maintaining accurate case records. Ability to work independently while remaining accountable to management.
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