Supporter Care Executive x2

About the role

We have twoexciting opportunitesto join our ambitious supporter care team.

The team plays an important role supporting our donors fundraisers and colleagues. Youll be part of a welcoming team speaking to our supporters daily alongside detailed work recording conversations and donations on our database. Youll also help drive forward improvement of our supporter experience so the role suits someone with a proactive approach.

About you

Were looking for two individuals who areenthusiastic and passionate about delivering an excellent supporter experience.

Youll enjoy building relationships and find it easy to make conversation with others. Ideally with a keen eye for detail youll be part of a close team committed to creating the best outcomes for our supporters and colleagues.

If you are motivated enjoy working closely with others are keen to grow your experience within a customer service role and develop your knowledge of the charity sector wed love to hear from you.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

26500 to 27800 per annum London based

When applying

We hope you choose to apply for this role. To support your application youll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples to demonstrate how and where you meet the criteria.
If youve any immediate questions please email

Our commitment to equity diversity and inclusion

Were committed to promoting equity valuing diversity and creating an inclusive environment for everyone who works for us works with us supports us and who
we support.

We reserve the right to close this advert early. Therefore to avoid disappointment please submit your application as soon as possible if youre interested in this opportunity.

Closing date: Monday 2ndNovember 2026

Interview date Tuesday 10 and Wednesday 11 November 2026