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Supported Housing Officer

One YMCA


Job Location:

Borehamwood - UK

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (3 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary


Join One YMCA as a Supported Housing Officer - Focus on Tenancy Management

Are you passionate about helping others and making a real impact on peoples lives Do you have experience in tenancy support and a strong commitment to driving positive change If so we would love to hear from you!

At One YMCA were dedicated to supporting individuals on their journey toward greater independence and we are currently seeking a Supported Housing Officer to join our team.

What Youll Do:
Support 12 residents with their tenancy and licence agreements ensuring they fully understand and adhere to their responsibilities.
Take appropriate legal tenancy action as required.
Attend court proceedings to support and complete legal processes for tenancy actions.
Develop and implement personalised support plans and risk assessments to help residents maintain stable accommodation.
Foster engagement and promote well-being encouraging residents to participate in activities that build their independence and social connections.

What Were Looking For:
Experience in housing support or a related field with a sound understanding of tenancy law and processes.
Strong interpersonal and communication skills with the ability to support and advocate for residents effectively.
A proactive and empathetic approach when working with vulnerable adults.
The ability to balance supportive responsibilities with legal obligations in a professional manner.

If this sounds like the perfect role for you dont hesitate - apply today! We look forward to hearing how your skills and experience could contribute to our mission of supporting individuals in their journey toward independence.

Additional Information:
We are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.

As some roles involve working with vulnerable individuals a Basic or Enhanced DBS check may be required following a conditional job offer.

We welcome applications from all suitably qualified candidates. If youve previously applied for a similar role within the last six months and were unsuccessful please take a moment to reflect on whether your experience has significantly developed before reapplying.

One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application

We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills experiences and abilities


This is a Full Time role.
Hours per week: 37.5
Working Pattern: Working five days out of seven on a rota basis with a combination of early and late shifts including regular weekend working.

About Us

One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.

By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.

These include:

  • Provision of over 700 units of accommodation for homeless people
  • Move on accommodation for individuals moving onto independent living
  • Housing and practical/emotional support for young asylum seekers
  • Community HUBs hosting a range of activities and meeting space hire
  • Childcare provision in Hertfordshire
  • Family support through a network of childrens and family centres covering Hertfordshire and Bedford
  • Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
  • Independent sexual violence services across Bedfordshire Luton and Hertfordshire
  • Domestic abuse perpetrator reform programmes across Bedfordshire
  • Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
  • A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.

The Benefits

About Us

YMCA is a global movement that empowers communities and young people to build a just sustainable equitable and inclusive world. Founded over 160 years ago the movement gave birth to basketball volleyball Fathers Day and inner city hostels and has grown to be the worlds largest youth organisation with over 50 million members in 121 countries.

One YMCA represents the movement in Hertfordshire Bedfordshire Buckinghamshire and Oxfordshire and is now one of the largest YMCAs in Europe. Our focus is supporting vulnerable individuals and families to develop the skills and confidence they need to progress towards independence so they are able to live their life to the full. Our approach is holistic and so we offer a wide range of services that include Housing Community Family Support Youth and Childrens Activity Programmes Early Years Education and Specialist Therapeutic Support.

In the last five years we have trebled our income to 40m and more than doubled our colleague numbers to over 750. We are ambitious to continue to serve even more people and plan to grow our impact across our four counties whilst also playing a growing role globally in what 14000 other YMCAs are seeking to achieve globally through our shared 2030 Vision.

Our Values

We champion RESPECT so everyone can belong

We show COMPASSION so everyone can contribute

We inspire GROWTH so everyone can thrive

Current Benefits

  • Health Cash Plan

Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.

  • EAP & Doctorline

Confidential help and advice line (24 hours) on medical legal and domestic issues.

  • Rewards & Discounts

Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.

  • Birthday and Wellbeing day off

One day additional leave day for every year of service up to 5 days.

  • Leave & Support

Support for your child IVF treatment and through challenging times.

  • Career Pathway

Training & Development with a clear pathway for you to grow.

Documents


Required Experience:

Unclear Seniority