Support Officer (Telecare)
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Job Summary
Support Officer (Telecare) - Grade 4 - 31161 to 33987pa 36 hours per week permanent position (office based)
We are seeking someone with great attention to detail and a common sense approach to their work. You will provide effective and responsive administrative support for allocated operational activity in a robust timely efficient and cost effective expect you to take ownership of the role and we will listen to any feedback or suggestions in regards to developing the effectiveness of the Supporting Officers position.
Havering Telecare Centre are responsible for providing life-saving devices and assistive technology to elderly and vulnerable residents in the borough. We provide an installation and response service responding to falls and other medical emergencies.
We work closely with Adult Social Services the NHS and other partner organisations handling referrals ensuring safe hospital discharges and enabling individuals to live independently despite health conditions and other challenging life circumstances.
The service also manages the delivery of Havering Councils Building Alarm Monitoring Team and our Out of Hours service.
The position holder must have experience in an admin or support officer role demonstrate a high level of competence when using Microsoft office applications particularly word excel and outlook and communicate effectively and professionally via the phone and through emails.
For an informal discussion about the post please contact
The closing date for the receipt of applications is 14/08/2026however interest in this job may be high and we therefore reserve the right to close the vacancy early.
You will be notified if your application has been date to be confirmed.
Please view Job Profile here
Additional Information
We want everyone to choose Havering. When you apply for a job with us your application is considered on its merits regardless of your age disability ethnicity faith gender identity or sexual orientation. Our residents and service users come from all walks of life and so do our employees. Find out what it means to Choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children young people and vulnerable adults. If you are appointed to a job that involves working with these groups you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Required Experience:
Unclear Seniority
About Company
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is ... View more
