Support Facilitator

• Green Light Trust
• Address: The Foundry Bury Road Lawshall Bury St Edmunds Suffolk IP29 4PJ
• Salary: 13.45 per hour
• Hours: 6 hours per day up to 30 hours per week
• Contract: Permanent
• Reference:0845

As a Support Facilitator working alongside Wellbeing in Nature Facilitators Tutors and programme staff you will enable participants to engage fully in learning personal development and wellbeing activities delivered in outdoor nature-based settings.

You will help individuals overcome barriers build confidence develop independence and achieve their personal goals.

Your responsibilities

You will have a warm approachable demeanour that makes participants and partners feel at ease; as well as having the ability to handle challenging conversations with patience and professionalism whilst maintaining clear boundaries.

You will be able to build meaningful relationships with participants colleagues families/carers and external partners.

It is important that you are comfortable working outdoors throughout the year in varying weather conditions; and are able to remain calm and professional when supporting individuals who may experience challenges or distress.

This role requires confidence using IT systems (like our CRM system Beacon) to maintain accurate records supporting Facilitators to monitor and report progress. Therefore experience managing multiple tasks through the working day keeping track of essential participant details and helping to record key achievements is essential.

What you will need

• Excellent interpersonal and communication skills. An understanding of inclusive and person centrered approaches and the ability to build positive relationships with participants and colleagues alike.
• Be passionate about helping people reach their potential through fostering resilience and independence.
• Be adaptable flexible and able to remain calm and professional when supporting individuals who may experience challenge and distress.

About us

Our Values: At Green Light Trust we are:

• Accepting: Kind to all kinds of people
• Curious: Exploring sharing and supporting
• Courageous: Doing whats right even when its hard.
• And everything we do is Rooted in Nature.

What we will offer you

• Technology: The right resources to get the job done when and where you need to.
• Holidays: 29 days annually including bank holidays and the Christmas to New Year period Pro Rata.
• Support: Access to counselling services wellness initiatives and a supportive team culture.
• Development: Regular performance reviews and development opportunities.

To find out more

Please read the Job Description (pdf).

To find out more please contact Hannah Seymour by calling .

How to apply

To apply via Green Light Trust Website Application Process please visit our website.

Closing date: 11.45 pm 2 August 2026.

Interview date:August 2026.