Supervisor, Specimen Management

Supervisor Specimen Management

IQIVIA Laboratories

IQVIA Laboratories is a global leader in drug discovery and development laboratory services offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics immunoassays flow cytometry anatomic pathology precision medicine assays vaccine assays ADME and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients.

Job Overview:

Sets day-to-day operational objectives for team focusing on mentoring coaching and work flow coordination.

Monitors and analyzes operational metrics to identify areas for improvement to improve performance and cost savings initiatives.

Determines resourcing needs to ensure effective delivery

Responsible for department health and safety and good housekeeping standards.

Ensures team adherence to appropriate quality control systems and procedures. Maintain SOPs to ensure all procedures are documented and required amendments to procedures are highlighted and progressed immediately.

Ensures training of new personnel according to the time guidelines in the training plans and for cross-training/refresher training to ensure adequate staff coverage as required.

Acts as a point for internal and external clients for problem resolution and inquiries.

identification of resource requirements progressing staff recruitment appraising performance and guiding professional development rewarding and disciplining employees addressing employee relations issues and resolving problems.

Assists in the planning for department growth drives new department initiatives contributes to identifying cost savings oppportunities and process improvements.

Requirements:

• Bachelors Degree Req or Other equivalent combination of education and experience.
• 4 years experience in Specimen Management or related clinical lab services function.
• Demonstrates natural ability to guide and mentor others as well as navigating challenges in operational and people matters.
• Strong understanding of specific area of responsibility.
• Strong understanding of operations and methods.
• Knowledge of study set up and cross functional/system dependencies.
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
• Ability to effectively delegate work.
• Ability to effectively manage multiple tasks and projects and direct team members.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.