Supervisor

Ulster Sports Club are looking for an experienced Bar Supervisor to support the management team and help with day-to-day operations of the venue.

The role:

As Supervisor you will lead by example on shift support the bar team maintain high service standards and help deliver an outstanding guest experience.

The rate of pay for this role is 14.30 per hour plus discretionary annual bonus opportunity of up to 500.

This is afull timeposition.

Whats in it for you:

• Up to 29 days holiday including Bank Holidays and your birthday off!

• Health and wellbeing initiatives including a free counselling programme

• Company discount offering 20% off food in various outlets including Bullitt Hotel Little Wing Pizzeria The National and the Cloth Ear

• Structured learning and development plans through our online CPL training programme.

• Varied training opportunities including NVQs WSET First Aid Mental Health Awareness etc.

• Team bonding events such as our summer BBQ Winter Raffle seasonal parties trips and award ceremonies.

What youll do:

• Support the management team with the opening and ongoing operation of the bar

• Supervise day-to-day bar shifts helping to ensure seamless service flow and effective team co-ordination

• Lead by example in delivering exceptional service responding to customer feedback professionally and escalating issues when required

• Support the training and development of the bar team reinforcing the venues culture service standards and ways of working

• Assist with shift briefings cash handling stock control opening and closing procedures and completion of required checks

• Maintain excellent bar presentation and product quality while ensuring compliance with hygiene health and safety and licensing requirements

About you:

• Previous supervisory experience in a busy pub or other bar service environment (at least 12 months 2 years preferred)

• A people person who builds positive working relationships with colleagues and guests

• A confident shift leader and communicator with strong organisational skills

• You have sound knowledge of bar operations customer service and responsible alcohol service

• Youre enthusiastic hands-on and comfortable supporting the team during busy services

• Flexibility to work evenings weekends and holidays

If youre ready to take the next step in your hospitality career and make an impact in an exciting venue wed love to hear from you.

The Company reserves the right to apply enhanced short-listing criteria.
We are an equal opportunities employer.

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