Student Liaison Officer

• Sunrise Academy
• Address:Church Lane Carlton Colville Lowestoft Suffolk NR33 8AX
• Salary:25185-25989pro rata (21377-22059per annum)
• Hours:Full time 37hours per week39weeks per year
• Contract:Permanent required as soon as possible
• Reference:5338

Sunrise Academy areseekinga proactive and approachable Student Liaison Officer to join Eastern Education this key role you will engage positively with students to promote a safe inclusive and respectful learning environment for all learners including those with Special Educational Needs and Disabilities (SEND). You willbe responsible forfostering positive behaviour supporting student wellbeing and responding calmly and effectively to any issues that arise on campus at bus stops or during break and lunchtimes whiledemonstratingan understanding of theadditionalsupport needs some students mayrequire.

You will use de-escalation restorative and negotiation techniques to manage conflicts and support students in regulating their behaviour and emotions. You willmonitoraccess to the site and work closely with staff families external agencies local businesses and the Police Community Support Officer to build strong relationships and a supportive environment particularly for vulnerable and SEND students. You will also produceaccuratereports to record incidentsmonitorwellbeing concerns and support effective decision-making and safeguarding processes.

You will bring excellent communication and relationship-building skills a strong understanding of safeguarding and inclusive practice and good report-writing abilities along with experience of working with young people in mainstream and/or SEND settings. Ideally you will have experience in the police force or armed forces or other careers that require high levels of personal decision making and negotiation skills. Educated to Level 3 you will be flexible patient and able to use your initiative while working within Eastern Education Group policies and procedures. This role offers an exciting opportunity to make a real difference to student safety wellbeing inclusion and engagement across the Eastern Education Group. This is a new opportunity at Sunrise Academy.

We offer a wide range of staff benefits including:

• Membership intoLocal Government Pension Scheme
• Family friendly policies and flexible working
• Access to ourEmployeeAssistanceProgramme
• Employee wellbeing initiatives
• Free parking
• Companyevents
• Accessto various membershipsand discount schemes
• Learning and developmentopportunitiesincluding staff development days
• Fundedsubjectcoursedevelopment for yourrole
• Range ofstaff communities including EDI andneurodiversecommunities
• Careerprogressionopportunities

Eastern Education Group is a dynamic and forward-thinking education provider committed to delivering high-quality learning experiences across multiple institutions. Our group encompasses a diverse range of educational settings including schools further education colleges and specialist learning provisions ensuring that learners of all ages and backgrounds receive the support and opportunities they need to succeed.

At the heart of our mission is a dedication to excellence inclusivity and innovation in education. We strive to create an environment where students can thrive academically socially and professionally. Through strong partnerships with local communities businesses and industry leaders we ensure our curriculumremainsrelevant equipping students with the skills and knowledgerequiredfor future careers.

Our group also prioritises supporting students withadditionallearning needs offering specialist provisions for those with SEND (Special Educational Needs and Disabilities) SEMH (Social Emotional and Mental Health needs) and vocational training to empower every learner. We takea holistic approachto education combining academic excellence with pastoral care safeguarding and wellbeing initiatives to foster a safe and supportive learning environment.

As a collective Eastern Education Group is committed to continuous improvement innovation andmaintaininghigh standardsacross all our institutions. We work closely with regulatory bodies including Ofsted to ensure compliance and the highest quality of teaching learning and student support. Our leadership team educators and support staff are dedicated to shaping the future of education driving positive change and enabling learners to realise their fullpotential.

As agroup our Character Strengths and Mission Statement underpin our expectations of all our students and familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.

This is an opportunity to join a hugely supportive organisation where we value support andfacilitateyour professional development as well as offering many other benefits including an attractive pension scheme staff wellbeinginitiativesand employeeassistance.

For more information

Please read the Job Description (pdf) or alternatively please visit our website.

Please contact our recruitment teamby emailing:

How to apply

To apply please visit our website

If you have not heard from a member of the HR Team within 14 working daysof the closing date please presume your application has not been successful on this occasion.

Closing date:8 am 24 August 2026.

We reserve the right to appoint prior tolistedclosingdate;early applications are encouraged.

The group is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex gender gender reassignment disability religion/belief sexualorientationor agein accordance withthe requirements of the Equality Act 2010.

Thegroupis committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.

All data will be processedin accordance withthe Data Protection Act more information about how we access and use your information please visit our website.