Student Accommodation Advisor
Job Summary
We are currently seeking a Student Accommodation Advisor who will be working as an integral member of the Student Accommodation team and will be responsible for the planning preparation implementation and delivery of the annual cycle of student housing activity
About the Role
Within the role you will support the allocation and occupancy of university residences provide advice and guidance to students liaise with internal and external stakeholders and assist with accommodation-related administration finance marketing and communications. The role also involves promoting accommodation services at recruitment events supporting students living in university and private rented accommodation conducting inspections and contributing to the continuous development of services while ensuring sustainability and excellent customer service remain at the heart of all addition you will provide information advice and support to students living in University accommodation dealing sensitively and confidentially with queries and disputes.
About You
Excellent communication and interpersonal skills
Ability to communicate with tact and diplomacy
Excellent IT and administration skills
Ability to work as an effective member of the team
An understanding of how Higher Education works and the context in which services within education operate
Experience of supporting international students in finding accommodation
Proactive attitude to work
For further information on the essential and desirable skills were looking for please refer to the attached Job Description.
Additional Information
Salary Grade 5 - Starting from 29588 rising to 33002 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range unless there are exceptional circumstances.
Some out of hours working will be occasionally required including some evenings and specific weekends during the academic year (for example Open Days accommodation move in and move out periods).
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range unless there are exceptional circumstances.
Some out of hours working will be occasionally required including some evenings and specific weekends during the academic year (for example Open Days accommodation move in and move out periods).
Opportunities to take annual leave during the certain weeks in August and September will be limited so that service provision is not impacted.
There may be a requirement to work between the University campuses and Accommodation sites.
This post is subject to a basic Disclosure and Barring Service check.
Please note that as of April 2024 there has been a change in the UKs sponsorship threshold. Regrettably as the salary for this role falls beneath this you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU including
- Generous pension scheme (Local Government Pension Scheme/Teachers Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: friendly policies including hybrid working flexible work environment on-site nursery and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments wellbeing support and advice and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits accessed through and easy-to-use app
For further details about all our staff benefits have a look at our rewards page: reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
Required Experience:
Unclear Seniority
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